Grand Cru Liquid Assets · 10 hours ago
Wine Sales Operations Associate
Carlsbad, CA
Full-time
Onsite
Entry Level
$26/hr - $31/hr
2+ years expGrand Cru Liquid Assets is seeking a motivated Wine Sales Operations Associate to support their sales and fulfillment processes. The role involves coordinating sales, customer service, and office operations while providing excellent customer service and maintaining efficient office operations.
Wine & Spirits
Responsibilities
Manage and support day-to-day sales operations, including order processing, address validation, and shipping coordination
Maintain efficient office operations through supply management, vendor coordination, and facility oversight
Provide professional and responsive customer service via phone and email communications
Assist with outbound prospecting emails to track customer engagement and follow up on interest
Maintain records of sales data, office expenses, and inventory-related activities
Occasionally assist with generating and managing shipping labels, particularly during peak seasons
Support management initiatives for process improvement and operational efficiency
Develop and apply wine knowledge to confidently assist customers and support sales activities
Contribute to a productive team environment by fostering cooperation and organization across departments
Keep wine ratings and product data current in Fishbowl (Inventory Management System)
Maintain and clean up part numbers in Fishbowl
Qualification
Required
Minimum 2 years of experience in sales operations, retail management, or office administration
Strong organizational and multitasking skills with attention to detail
Excellent written and verbal communication abilities
Proficiency in Microsoft Office, CRM systems, databases, and inventory software (Fishbowl and HubSpot experience is a plus)
Interest in wine, with WSET or similar certification considered an advantage
Familiarity with luxury wine and the wine industry is highly desirable
Preferred
Experience in ecommerce or fulfillment operations preferred
Benefits
8 Paid Holidays, plus 2 Floating Holidays (Effective Immediately)
10 days Personal Time Off (PTO), accrued semi-monthly, no waiting period
Health Insurance, Vision & Dental Insurance, (effective after 30-day waiting period)
Quarterly Bonus – Discretionary, based on performance
Company
Grand Cru Liquid Assets
Grand Cru Liquid Assets: Your source for the world's most sought-after wines.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase