American Express · 19 hours ago
Directors, Risk Management
New York, New York, United States
Full-time
Hybrid
Lead/Staff, Director/Executive
$196K/yr - $215K/yr
3+ years expAmerican Express is a company with a long history of innovation and commitment to its customers. They are seeking a Director of Risk Management to lead a team in developing and executing credit risk strategies, enhancing collections capabilities, and ensuring compliance with regulatory standards.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Manage and mentor a team of managers, empowering them to design, implement, and optimize data-driven strategies, tools, and frameworks that drive measurable improvements in collections performance
Provide strategic leadership in the development and execution of credit risk strategies to strengthen collection effectiveness while overseeing operational integrity and regulatory compliance
Set direction for risk segmentation strategy, guiding the identification of key risk cohorts to support the formulation and evolution of credit policies and procedures governing collections activities
Lead the end-to-end development and enhancement of collections capabilities and infrastructure, championing innovation in tools, processes, and decisioning logic to support evolving strategy needs
Oversee enterprise-level collections workstreams, ensuring the execution of high-impact initiatives aimed at improving recovery rates, reducing net credit losses, and mitigating operational risk across portfolios
Direct the identification, assessment, and remediation of regulatory risk within the collections risk management framework, ensuring full compliance with internal controls and external regulatory expectations
Qualification
Required
Bachelor's degree in Economics, Business Administration, Finance, Statistics, Mathematics, or a related field
3 years of credit risk management and analytics experience
3 years of experience working in cross-functional and cross-border teams within consumer credit risk management
3 years of experience developing customer management policies and capabilities for collections tools, such as financial relief programs, recovery tools with reinstatement, settlements, and collection processes, including cancellation strategy and specialty collections
3 years of experience evaluating and resolving structural gaps in credit policy design, operational processes, and risk governance, driving continuous improvement across the collections lifecycle
3 years of experience analyzing credit risk data from internal data sources, external bureau data, and systems and data management processes
3 years of experience utilizing MS Office tools to review, summarize, and present findings to senior leadership
3 years of experience maintaining and optimizing collection processes as well as the systems supporting collection capabilities
Experience with Hive, SAS, SQL, BigQuery, and Teradata
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
H1B Sponsorship
American Express has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (95)
2023 (95)
2022 (131)
2021 (111)
2020 (114)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
Payments Dive
2026-02-03
2026-02-02
2026-01-25
Company data provided by crunchbase