Abby Care · 15 hours ago
Business Applications Manager
Abby Care is a company focused on transforming family caregiving through a tech-powered platform. They are seeking a Business Applications Manager to oversee their business applications function, including managing their Salesforce platform and ensuring effective system integrations across various departments.
Child CareHealth CareHome Health Care
Responsibilities
Own the end-to-end design and evolution of our Salesforce-centered platform, establishing scalable architecture, data models, and governance that balance immediate needs with long-term flexibility
Lead vendor management and the rollout of communication and telephony tools, while designing and managing integrations across CRM, phone, billing, analytics, and internal systems to ensure data integrity, security, and reliability
Partner with Operations, Sales, and Care teams to translate workflows into system requirements, and build the training, documentation, and enablement needed to drive adoption and effective use
Manage and develop a small BizApps team, set operating cadence and priorities, and define clear ownership of what the function owns, supports, and influences
Enable robust reporting and dashboards, improve visibility into funnels and handoffs, and reduce manual work through thoughtful system design
Qualification
Required
6+ years of experience in business applications, systems, or platform operations with deep, hands-on Salesforce expertise across architecture, administration, automation, and data modeling
Proven track record leading major system builds, migrations, or re-architectures, and comfortable mentoring or managing a small team
Strong systems thinker with sound judgment on when to customize versus standardize, and experience designing for scale within complex environments of 10+ integrated tools, including telephony or communications platforms
Experience with translating complex, real-world workflows into clear system requirements and partnering cross-functionally with Operations, Product, Engineering, Finance, and Sales. Able to clearly communicate tradeoffs and constraints to non-technical stakeholders
Experience in an ownership-oriented and pragmatic, treating systems as products rather than tasks, with a thoughtful approach to sequencing, change management, and operating calmly in fast-paced, ambiguous environments
Benefits
Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
Company
Abby Care
Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.
H1B Sponsorship
Abby Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
Funding
Current Stage
Growth StageRecent News
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