Financial Aid Advisor I jobs in United States
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Inside Higher Ed · 10 hours ago

Financial Aid Advisor I

Inside Higher Ed is seeking a Financial Aid Advisor I to assist students and families in understanding and accessing financial aid resources. The role involves providing front-line advising, processing student applications, performing file verification, and supporting the accurate packaging and awarding of financial aid.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Provide one-on-one counseling to current and prospective students regarding financial aid options, application procedures, eligibility requirements, and deadlines
Respond promptly to student inquiries via phone, email, and in-person interactions
Assist students and parents with completing the FAFSA and other required financial aid documents
Communicate award decisions and explain financial aid policies, terms, and conditions to students
Review financial aid applications for completeness and accuracy; collect and verify income and household documentation as required by federal verification regulations
Evaluate student eligibility for federal, state, and institutional aid programs and assist in the packaging and awarding of financial aid
Maintain accurate and confidential student records in the university’s financial aid management system
Work collaboratively with Admissions, Student Accounts, Registrar, and other campus offices to support student enrollment and retention
Participate in outreach events, presentations, and workshops for financial aid education (some travel required)
Stay current with federal Title IV regulations, state aid rules, and university policies

Qualification

Financial aid knowledgeCustomer service skillsCommunication skillsOrganizational skillsProficiency with computersBilingual (English/Spanish)Attention to detailConfidentiality compliance

Required

Bachelor's degree from an accredited institution or an equivalent combination of education and related financial aid experience
Strong communication and interpersonal skills, with the ability to explain complex information clearly
Excellent organizational skills, accuracy, and attention to detail
Customer-service oriented and able to work effectively in a fast-paced environment
Ability to maintain confidentiality and comply with FERPA and federal financial aid regulations
Proficiency with computers, office software, and the ability to learn financial aid systems
Ability to meet deadlines and maintain high level of accuracy, professionalism, and customer service

Preferred

Experience working in higher education, financial aid, student services, or related fields
Bilingual (English/Spanish) communication skills

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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