Crescendo · 8 hours ago
Business Development Representative
San Francisco, CA
Full-time
Onsite
Entry Level
1+ years expCrescendo is transforming customer experience through Augmented AI and has rapidly grown to a $100M+ ARR. They are seeking a Business Development Representative to spark conversations with enterprise innovators and create a sales pipeline that drives growth.
Artificial Intelligence (AI)Customer ServiceOutsourcingSoftware
Responsibilities
Prospect into enterprise accounts through cold outreach, social engagement, and event follow-up—introducing decision-makers to the power of Augmented AI
Uncover customer pain points, assess fit, and line up discovery calls with AEs that set the stage for big wins
Collaborate with sales and marketing leaders to test new messaging, sharpen campaigns, and evolve Crescendo’s GTM strategies
Master our product, the CX/AI landscape, and how to talk outcomes that matter to executives
Track performance, iterate quickly, and always push for the next level of excellence
Qualification
Required
1+ year in sales, business development, or a customer-facing role (ideally SaaS/AI/CX)
Hungry, resourceful, and coachable
Ability to craft messages that cut through the noise and spark genuine interest
Resilience to rejection
Thrives in fast-moving environments where collaboration and adaptability are key
Desire to help shape not just your career, but a category and a company
Benefits
Generous PTO + benefits (medical, dental, vision)
Hands-on mentorship, 1:1 coaching, and cross-functional development opportunities
Company
Crescendo
Crescendo offers a full-stack customer service platform combining the most advanced AI with a global service team.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$50MKey Investors
General Catalyst
2024-10-02Series C· $50M
Leadership Team
Matt Price
Founder and CEO
Michelle Donnelly
Chief Revenue Officer (CRO)
Recent News
2026-01-16
2026-01-14
2025-12-13
Company data provided by crunchbase