Kapsch Group · 16 hours ago
Traffic Management Center I (TMC)
Lees Summit, MO
Full-time
Onsite
New Grad, Entry Level
$18.54/hr - $18.54/hrKapsch Group is one of Austria's most successful global technology companies, focusing on intelligent mobility solutions. The TMC Dispatcher/Operator will support traffic management for the Kansas City metro area, utilizing advanced traffic management systems to monitor and respond to traffic conditions and incidents.
Information and Communications Technology (ICT)Information ServicesIntelligent SystemsSmart CitiesTelecommunicationsTransportation
Responsibilities
Create and post messages for the region’s Dynamic Message Signs (DMS)
View traffic conditions on the Closed Circuit Television (CCTV)
Monitor traffic status, special events, scheduled events, active events, and incident fault status by utilizing CCTV cameras, Emergency Response/Motorist Assist, Law Enforcement reports, internal systems, etc
Communicate with emergency services such as state and local police, emergency communications centers, emergency response/motorist assist, maintenance departments, the general public and media outlets
Qualification
Required
High School diploma
Strong listening, written, and verbal communication skills
Detail oriented with the ability to multi-task
Proficient with computers and MS Office applications to include Word, Excel, and Access
Ability to quickly enter and manage a real-time data entry, and rapidly assess a situation and act decisively
Facilitate incident management which includes: detection, verification, response, clearance
Dispatch Emergency Response Personnel and coordinate with Kansas Highway Patrol's Motorist Assist Vehicle units
Monitor all active traffic events that occur during the shift and ensure that the information is entered correctly into systems and traffic related messages
Troubleshoot and resolve system related problems with the assistance of Information Systems Technologists
Coordination with other operations staff with regards to various agencies and general control room coordination especially at shift change
Assist with the data collection for various reports including Travel Speed, Travel Time, Incident, Field Equipment Failures, and any other reports that are provided by the Traffic Management Center
Ability to work in a team environment
Preferred
Experience working with a multi-monitor-computer workstation
Typing and/or data entry experience
Customer service or call center experience
Previous dispatch experience in a high volume environment using a CAD system
Benefits
Paid time off
401(k)
No-cost medical insurance option for employee and eligible dependents
Company
Kapsch Group
Kapsch Group is a global technology company that offers intelligent transportation systems, information, and communication services
Founded in 1892
5001-10000 employees
H1B Sponsorship
Kapsch Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.31M2010-12-08Grant· $0.31M
Leadership Team
Kari Kapsch
Chief Operating Officer
Recent News
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