Customer Support & Experience Associate (Remote) jobs in United States
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Blyss Journeys · 14 hours ago

Customer Support & Experience Associate (Remote)

Blyss Journeys is seeking a Customer Support & Experience Associate who genuinely enjoys helping people and providing thoughtful, reliable service. In this fully remote role, you will be responsible for responding to customer inquiries and ensuring each interaction is professional and supportive.

Leisure Travel & Tourism

Responsibilities

Respond to customer inquiries via email, phone, and messaging platforms
Provide friendly, accurate, and timely support based on customer needs
Assist with coordinating service requests and next steps
Track and update customer information with attention to detail
Follow up to ensure questions are resolved and customers feel supported
Use internal systems and tools to manage daily support tasks

Qualification

Customer service experienceCommunication skillsActive listening skillsDetail-orientedOrganizedProfessional approachWillingness to learnIndependent work

Required

Strong communication and active listening skills
A customer-first mindset with a professional, friendly approach
Organized, dependable, and detail-oriented
Comfortable working independently in a remote environment
Willingness to learn new systems and workflows

Preferred

Experience in customer service, call centers, hospitality, retail, or administrative support is helpful but not required

Benefits

Fully remote work environment
Flexible scheduling based on availability
Structured onboarding and training
Ongoing support and access to resources
Opportunities to build long-term customer service and communication skills

Company

Blyss Journeys

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We were formerly Dynamic Destinations Travel. We still provide the same great service and excellent travel planning. We just have a new name.

Funding

Current Stage
Early Stage
Company data provided by crunchbase