Jacksonville State University · 5 hours ago
Graduate Administrative Assistant - Technology Support (Spring 2026)
Jacksonville, AL
Full-time
Onsite
New Grad
$8.25/hr - $8.25/hrJacksonville State University is seeking a highly motivated and tech-savvy Graduate Assistant to join their Information Technology team. The role involves providing front-line IT support, assisting with audio/visual equipment setup, maintaining inventory records, and participating in the setup of computers and equipment for faculty and staff.
Higher Education
Responsibilities
Provide friendly and efficient front-line support to faculty, staff, and students, addressing technical inquiries and troubleshooting issues
Assist users with common IT problems, including password resets, DUO authentication, and software installations
Assist in the setup and configuration of audio/visual equipment for various events, such as conferences, seminars, and presentations
Troubleshoot and resolve basic AV equipment issues to ensure smooth event execution
Maintain accurate inventory records of IT equipment, software licenses, and peripherals
Assist in the organization, tracking, and distribution of IT assets, ensuring that they are readily available to meet departmental needs
Participate in the setup and deployment of new computers and equipment for faculty and staff
Ensure that devices are properly configured, updated, and compliant with security protocols
Complete office and clerical duties as assigned
Operate the department's university vehicle to make equipment deliveries
Qualification
Required
Must be classified as a degree-seeking graduate student at JSU
Must be actively enrolled in a graduate degree program at JSU during the assistantship semester
If a new student, must be admitted to a degree program
Must be actively enrolled in required coursework towards the degree. The Graduate Assistantship will not pay for courses that are not in the degree program plan of study/checklist
Must hold the minimum required GPA for the student's enrolled degree program
During the assistantship semester, must be enrolled at JSU in six to nine (6-9) graduate semester hours in a fall or spring semester or six to nine (6-9) graduate semester hours in a full summer term
Must not be holding another campus job
A graduate assistant is prohibited from accepting, receiving, or being credited for other forms of tuition scholarships or waivers from the University
If the student has previously held a Graduate Assistantship position at JSU, the student must have fulfilled all duties and complied with all policies to be considered for another Graduate Assistantship
Must complete FERPA training, Sexual Harassment training, and other training as required through JSU
International graduate assistantships must be certified by the Director of the International House and Programs to perform duties and receive compensation
All International Students must be in a valid immigration status
Due to Visa requirements international students must be enrolled as a full-time JSU student and possess each of the following: Passport from their respective country, F-1 Student Visa or J-1 Exchange Student Visa, U.S. Customs Form I-94, Official photo identification, Official Social Security Card imprinted with 'Valid for Work Only' or similar statement
Cover Letter
Resume
Unofficial Transcript
Preferred
It is preferred that a Graduate Teaching Assistant not teach and take a class during the same summer term. Any student wanting to teach and take a class in the same summer term must be granted permission by his/her advisor and the Director of Graduate Studies prior to enrolling in the course
Benefits
A scholarship each semester up to the max award of $4,386.00
The scholarship award covers the general university fee and tuition.
Company
Jacksonville State University
Jacksonville State University is a company that specializes in IT staffing and IT solutions.
Founded in 1883
1001-5000 employees
H1B Sponsorship
Jacksonville State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (7)
2022 (5)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$30M2019-07-15Debt Financing· $30M
Leadership Team
Arlitha H.
Chief Financial Officer
Tim Garner
Chief Marketing Officer
Recent News
Business Journals
2022-02-08
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