ScreenPoint Medical · 8 hours ago
Implementation Engineer
United States
Full-time
Remote
Mid LevelScreenPoint Medical is a leading company that develops and markets breast image analysis and cutting edge machine learning applications and services. They are seeking a highly capable Implementation Engineer to join their Customer Success team, responsible for deploying Transpara into production environments and ensuring operational success across U.S. healthcare institutions.
AnalyticsArtificial Intelligence (AI)Machine LearningMedicalSoftware
Hiring Manager
Rosalie van de Sande
Responsibilities
Lead remote and on-site installations of Transpara across hospital and imaging center environments
Validate infrastructure readiness (hardware, virtualization, networking, security, DICOM routing)
Configure DICOM workflows between modalities, routers, Transpara, PACS, and reporting systems
Perform installation acceptance testing and handoff to clinical use
Own ongoing system maintenance for assigned customer sites
Maintain accurate technical documentation of installed systems and environments
Identify and proactively address performance, capacity, and stability risks
Contribute to the evolution of standardized deployment patterns, reference architectures, and technical documentation
Help reduce time-to-go-live through improved tooling, templates, and repeatable infrastructure approaches
Apply cloud and hybrid infrastructure principles (AWS and/or Azure) to regulated, on-prem hospital environments
Provide structured feedback from the field to inform product, engineering, and quality improvements
Diagnose and resolve complex issues involving DICOM routing and study completeness, network latency or firewall constraints and infrastructure limitations
Analyze logs and system metrics to identify root causes and escalation paths
Collaborate with Engineering and QA/RA on complex investigations and corrective actions
Provide Tier-1 and 2 customer support and technical guidance
Act as a trusted technical partner to hospital IT teams and clinical stakeholders
Support internal teams (Sales, CS, Engineering) with technical assessments and customer-specific guidance
Assist with training, best-practice recommendations, and operational optimization
Contribute feedback from the field to improve deployment standards and documentation
Qualification
Required
Bachelor's degree or equivalent practical experience in a technical field
Hands-on experience working with hospital IT environments and networked systems
Strong understanding of medical imaging workflows and standards (DICOM required)
Hands-on experience with cloud or hybrid deployments (AWS and/or Azure), including networking, security, and operational monitoring
Ability to translate cloud-native principles into regulated, on-prem hospital environments
Experience with virtualization platforms (VMware, Hyper-V, Proxmox)
Experience deploying or supporting enterprise software in regulated environments
Willingness and ability to travel occasionally within the United States
Preferred
Experience working with HL7
Company
ScreenPoint Medical
ScreenPoint develops Deep Learning and image analysis technology for automated reading of mammograms.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$33.02MKey Investors
Insight PartnersSiemens
2021-07-27Series C· $28M
2018-06-01Series Unknown· $5.02M
Leadership Team
Nico Karssemeijer
Chief Science Officer
Recent News
2025-11-30
Company data provided by crunchbase