Envoy · 3 hours ago
Member of Technical Staff, Infrastructure
San Francisco, CA
Full-time
Onsite
Lead/Staff
$250K/yr - $280K/yr
10+ years expEnvoy builds workspace management technology that simplifies secure and compliant workplaces. They are seeking a Member of Technical Staff for Infrastructure to own and evolve their core infrastructure platform, ensuring reliability and efficiency while collaborating with various teams to meet product needs.
Facility ManagementHuman ResourcesOffice AdministrationSoftware
Responsibilities
Own and evolve Envoy’s core infrastructure platform to be opinionated and well-bounded, ensuring shared systems are not the dominant source of customer-facing downtime
Define and own infrastructure SLOs, error budgets, and operational signals for core Kubernetes and cloud services, using them to guide prioritization, incident response, and platform investment
Design and lead the architecture and standards for AWS infrastructure, with Terraform as the source of truth and a strong focus on consistency, safety, and auditability
Own the Kubernetes platform and its surrounding ecosystem, including cluster architecture, scaling strategies, observability, and operational best practices
Build and maintain paved paths for service deployment, CI/CD, networking, observability, and access control, reducing ad-hoc infrastructure decisions and the need for direct production access
Partner closely with application, security, and developer experience teams to design infrastructure that meets product needs while enforcing clear guardrails and ownership boundaries
Drive meaningful reductions in operational toil by improving defaults, automation, and platform ergonomics, including pragmatic adoption of AI-assisted workflows where they demonstrably improve signal, safety, or speed
Participate in the on-call rotation and ensure incidents result in durable fixes and systemic improvements, not repeated manual intervention
Qualification
Required
10+ years of experience building and operating cloud infrastructure at scale, with deep expertise in AWS
Strong hands-on experience with Terraform or similar infrastructure-as-code tools, and a clear point of view on declarative infrastructure and guardrails
Deep experience designing, operating, and evolving Kubernetes platforms in production environments
Proven ability to design systems that balance reliability, security, developer experience, and cost
Experience influencing CI/CD systems and deployment workflows at an organizational or platform level
Strong software engineering skills in at least one general-purpose language such as Go or Python, and comfort with shell tooling
A solid understanding of distributed systems, networking, and production operations
Excellent communication skills and the ability to lead through influence rather than authority
Preferred
Experience in high-growth or startup environments where platforms evolve rapidly
Familiarity with SOC 2, ISO 27001, or similar compliance frameworks
Experience partnering closely with security teams on secure-by-default infrastructure and access models
Exposure to service mesh, advanced networking patterns, or multi-region architectures
Experience applying AI-assisted tools or workflows to improve infrastructure safety, speed, or operational signal
Benefits
High trust and autonomy to shape Envoy’s infrastructure platform and technical direction.
The opportunity to have a broad, visible impact across the entire engineering organization.
A collaborative, inclusive culture that values craftsmanship, learning, and ownership.
The chance to help customers create great workplace experiences by enabling reliable, scalable products.
Strong support for personal and professional growth.
Company
Envoy
Envoy transforms modern workplaces with innovations that make office life and work more meaningful.
201-500 employees
H1B Sponsorship
Envoy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (8)
2022 (12)
2021 (7)
2020 (8)
Funding
Current Stage
Growth StageTotal Funding
$170.15MKey Investors
Brookfield GrowthMenlo VenturesAndreessen Horowitz
2021-12-30Series C· $111M
2018-10-23Series B· $43M
2015-06-23Series A· $15M
Leadership Team
Larry Gadea
CEO and Founder
Sinohe Terrero
Chief Financial Officer and COO
Recent News
Menlo Ventures
2025-12-29
PCMag Australia
2025-11-09
Morningstar.com
2025-10-23
Company data provided by crunchbase