Petco · 8 hours ago
Manager, InfoSecurity Operations
San Diego, CA
Full-time
Hybrid
Mid, Senior Level
$122K/yr - $182K/yr
5+ years expPetco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. They are seeking a hands-on Security Operations Manager to lead security monitoring, incident response, and platform engineering for their retail, corporate, and ecommerce operations.
Animal FeedNutritionPet
Responsibilities
Lead real-time response to security incidents, making containment and remediation decisions that minimize business impact
Manage escalations from our MSSP and make rapid triage decisions on security alerts
Conduct post-incident reviews and drive remediation of root causes
Develop and maintain incident response runbooks, playbooks, and procedures
Own architecture, deployment, and optimization of security operations stack including SIEM, EDR, NDR, SOAR, and related detection/response platforms
Drive complex security engineering projects from conception through production deployment, including enterprise-scale initiatives like secure web gateway deployments, network security architecture, and cloud security tooling
Develop detection rules, automation workflows, and integrations to improve mean-time-to-detect (MTTD) and mean-time-to-respond (MTTR)
Design and implement security solutions protecting network infrastructure, cloud environments, and data across retail locations, corporate, and ecommerce operations
Troubleshoot complex security platform issues and optimize configurations for performance and efficacy
Serve as primary technical liaison with our managed security service provider, managing SLAs, escalations, and service quality
Evaluate and onboard new security technologies and services
Coordinate with networking, cloud, and infrastructure teams on security architecture decisions
Directly manage and mentor a team of 3 security professionals
Provide technical direction, skill development, and career coaching
Build team capabilities in key areas like cloud security incident response
Maintain on-call rotation and ensure team readiness for 24/7 incident response
Set clear performance expectations and deliver regular feedback
Qualification
Required
5+ years hands-on information security experience with at least 3 years focused on security operations, incident response, or security engineering
2+ years people management experience leading security analysts or engineers
Proven track record executing complex security platform or infrastructure deployments from start to finish
Hands-on technical expertise with at least 3 of the following platform categories: SIEM platforms (e.g., Splunk, Microsoft Sentinel, Chronicle, Elastic, Sumo Logic, DataDog), Endpoint Detection & Response / EDR (e.g., CrowdStrike, SentinelOne, Microsoft Defender, Carbon Black), Network Detection & Response / NDR (e.g., ExtraHop, Vectra, Darktrace, Corelight), Security Orchestration, Automation & Response / SOAR platforms, Secure Web Gateways, Cloud Access Security Brokers, or Zero Trust Network Access solutions, Next-Generation Firewalls, IDS/IPS, or Network Access Control systems
Direct experience leading or participating in security incident investigations, containment, and remediation
Strong enterprise networking knowledge including network architecture, routing/switching, and SD-WAN
Excellent communication skills for coordination of incident response efforts
Preferred
Experience with secure web gateway or SASE solutions (e.g., Zscaler, Netskope, Palo Alto Prisma Access, Cato)
Cloud security experience (AWS, Azure, GCP) including security tooling, architecture, and incident response
Scripting and automation skills (Python, PowerShell, Bash) for security tooling and response automation
Security certifications (CISSP, GCIH, GCIA, GMON, GNFA, CISM)
Experience with PCI-DSS, SOC 2, or ISO 27001 compliance frameworks
Experience managing relationships with MSSPs or managed detection and response providers
Retail or ecommerce security experience
Benefits
Health and financial benefits
401K
Incentives
PTO
Company
Petco
Where the Pets Go. Celebrating 60 years of helping pets live their best life!
10001+ employees
H1B Sponsorship
Petco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (19)
2023 (31)
2022 (27)
2021 (20)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Ron Coughlin
Chief Executive Officer
Larry Rutkowski
Executive Vice President / Chief Financial Officer
Recent News
2025-08-30
2024-05-08
2024-04-12
Company data provided by crunchbase