Spectrum · 1 week ago
Inbound Sales Representative
San Diego, California
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expSpectrum is a leading company in the call center industry, and they are seeking an Inbound Sales Representative to join their Community Solutions team. This role focuses on converting potential leads into satisfied customers by promoting and selling a comprehensive suite of products, thereby contributing to customer satisfaction and community outreach.
Digital EntertainmentInternetTelecommunications
No H1B
Responsibilities
Enhancing the customer experience with professionalism and courtesy
Selling Spectrum products and services, meeting or exceeding sales goals
Developing customer-centric solutions by assessing needs and highlighting product benefits
Acting as a product consultant and retaining customers by taking retention calls
Handling billing inquiries, resolving concerns and maintaining knowledge of campaigns and pricing
Qualification
Required
High school diploma or equivalent
1 year of sales experience, preferably selling Voice, Data, and Video solutions, or 6 months as a Billing agent with proven sales success
1 year in customer service or call center experience
6 months of sales experience or 3 months demonstrated sales success in a Spectrum position
Familiarity with billing systems
Working knowledge of cable communications products and services, including video (TV), data (internet), voice (telephone) and mobile
Strong verbal and written communication skills in English
Ability to apply effective sales techniques and achieve sales goals
Capability to conduct needs analysis, overcome objections, develop a compelling sales pitch and close sales
Flexibility to work variable hours, including weekends, holidays and split days off
Benefits
Free and discounted Spectrum services like internet, TV, and mobile
Company
Spectrum
Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.4MKey Investors
North Carolina Department of Information Technology
2023-09-01Grant· $11.4M
2015-05-26Acquired
2007-03-01IPO
Leadership Team
Dinesh Jain
Chief Operating Officer
Ken Guiberson
Group Vice President, Digital Self-Service
Recent News
2026-01-20
2026-01-06
Sports Business Journal
2025-11-08
Company data provided by crunchbase