SAIC · 9 hours ago
Microsoft Exchange Online Engineer
SAIC is seeking a Fully Remote Microsoft Exchange Online Engineer to support the U.S. Army 365 end users by delivering high-quality technical assistance for Exchange Online services. The role involves troubleshooting complex issues, managing configurations, and collaborating with technical teams to improve service delivery.
Information TechnologySecurityService IndustrySoftware
Responsibilities
Provide Tier II / III technical support for Exchange Online services within the Army 365 environment
Troubleshoot and resolve complex email, mailbox, calendar, and connectivity issues
Manage and support Exchange Online configurations, policies, and security settings
Collaborate with other technical teams to ensure seamless integration with Microsoft 365 services
Document resolutions, create knowledge base articles, and contribute to process improvement initiatives
Qualification
Required
Bachelor's and five (5)+ years of related experience; additional four (4) years of experience accepted in lieu of degree
5+ years of experience supporting Microsoft Exchange environments, including Exchange Online
Experience with hybrid Exchange environments (on-premises + Exchange Online)
Strong knowledge of Office 365, Azure Active Directory, and PowerShell scripting
Proven ability to troubleshoot mail flow, mailbox permissions, and connectivity issues
Experience with security and compliance features (DLP, retention, auditing)
Demonstrated experience with AESMP or comparable ITSM platforms (e.g., ServiceNow, BMC Remedy, etc)
Experience with DoD O365 tenants (Army 365, GCC High, or DoD environments)
Intermediate level Microsoft 365 Certification (MS-700, SC-300, SC – 400, SC-401, MD-102)
Must be able to obtain a DoD 8140 IAT certification, Level I or higher, such as A+ CE, Network+ CE, Security+ CE, etc
Must have an active Secret Clearance prior to start with the ability to obtain Top Secret, SAIC will help to obtain Top Secret
Must be a current US Citizen
Company
SAIC
SAIC specializes in IT, enterprise IT, engineering, and professional services.
Funding
Current Stage
Public CompanyTotal Funding
$522.13MKey Investors
U.S. Geothermal
2025-09-22Post Ipo Debt· $500M
2010-09-13Post Ipo Equity· $22M
2006-10-13IPO
Recent News
2025-12-16
2025-12-16
2025-12-05
Company data provided by crunchbase