Clearview Federal Credit Union · 5 hours ago
Financial Center Manager - Pittsburgh Market Square
Pittsburgh, PA
Full-time
Onsite
Mid, Senior Level
2+ years expClearview Federal Credit Union is seeking a Financial Center Manager to lead the operations of a dynamic financial center. The role involves driving sales, providing exceptional service, ensuring operational excellence, and collaborating across departments to meet performance goals.
BankingCredit CardsFinancial ServicesNon Profit
Responsibilities
Develop and implement creative strategies to grow financial center membership through outbound calling, neighborly visits, community events, and marketing campaigns
Partner with Relationship Development, Community Teams, and leverage the Clearview Partner Program to enhance relationships with local businesses and their employees
Contribute to the development and execution of the financial center's budget and business plan to achieve performance targets
Deliver exceptional member experiences that drive loyalty and retention
Lead and coach your team to build authentic relationships with members and peers, promote self-service options, and act as trusted financial consultants
Actively coach staff to achieve and surpass financial center goals, recognizing and adapting to their individual development needs to drive success
Execute manager responsibilities in accordance with Clearview's policies, procedures, and Expectation Manuals
Oversee or perform opening and closing procedures, ensure adherence to security policies, and manage cash levels, audits, and account reporting
Administer Medallion Stamp Guarantees and Notary services as needed
Manage staffing, scheduling, coaching, mentoring, hiring, performance appraisals, promotions, and employee relations/development
Participate in and create opportunities for community involvement to support organizational growth and Clearview Culture
Attend required credit union trainings and meetings
Engage with members through surveys, success in de-escalating situations and track record of recognizing process improvement opportunities
Champion Clearview's Commitment to Leadership and DEI (Diversity, Equity, and Inclusion) by fostering an inclusive, respectful, and empowering work environment
Endorse and embrace Clearview’s Commitment to Leadership which outlines management expectations for culture, communication, employee development, managing effectiveness, and community engagement
Support Clearview’s Commitment to Diversity, Equity & Inclusion by welcoming and embracing the unique differences of others, treating others fairly and equitably, and creating an inclusive experience where others feel respected and valued; Understand and believe a diverse workplace is essential to the company’s vision and success
Qualification
Required
equivalent combination of education and/or two or more years of transferable experience required
Proven track record of exceeding performance goals, improving operational processes, and developing high-performing teams
Strong decision-making skills with the ability to balance risk, profitability, and member service
Active community involvement and professional presence; ability to foster business relationships, including partnering with Business Lending & Services
Excellent interpersonal skills, with exceptional written and verbal communication abilities
Proficient in Microsoft Word and Excel
Preferred
Bachelor's degree in business, finance, or a related field preferred
Benefits
Complimentary parking is available at the Market Square Garage, conveniently located just a three-minute walk to the branch.
Company
Clearview Federal Credit Union
Clearview Federal Credit Union is a non-profit financial service company that offers loans, credit cards, mortgages and banking solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Lisa Florian, MBA
Chief Executive Officer
Mark Brennan
Retired CEO/President
Recent News
2025-09-23
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