H-E-B · 2 hours ago
Mid Cities Healthy Living - Healthy Living Cust Svc Spec - Full-Time
H-E-B is a community-focused company seeking energetic and motivated Partners to join their Healthy Living Department. As a Customer Service Specialist, you will provide superior customer service while maintaining a well-stocked department and assisting customers with their selections.
Retail
Responsibilities
Provides superior customer service
Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Prepares work schedules for department
Provides work direction and training to department Partners
Stocks and rotates items as needed
Assists with inventory control; loads, unloads, and moves product
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Organizes merchandise on pallets to make the department presentable to the public
Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
Maintains standards in shrink, safety, inventory control, and sanitation
Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
Builds, stocks, maintains, and takes down store displays
Qualification
Required
high school diploma
communication and interpersonal skills
ability to work in a fast-paced environment
Minimum age 18 (mandatory)
Strong customer service and interpersonal skills
Strong verbal / written communication skills
Strong time-management, planning, and organization skills
Strong merchandising and selling skills
Leadership skills
Ability to manage multiple priorities and shift focus between projects / tasks in a fast-paced environment
Ability to train partners
Function in a fast-paced, retail environment, in detailed and precise tasks
Handle customer complaints in a professional, courteous manner
Constantly reach at waist, grasp
Frequently stand, walk
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
Occasionally be exposed to loud noises, ambient temperatures, and wet conditions
Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs
Preferred
1+ years of experience
Knowledge of natural foods, vitamins, minerals, macrobiotics, herbs, sports nutrition, organics, homeopathy, and aromatherapy
Completion of Basics of Safety training
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
Funding
Current Stage
Late StageLeadership Team
Recent News
2023-12-26
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