NEOGOV · 6 hours ago
Staff Services Specialist
Quincy
Full-time
Onsite
Entry, Mid Level
$25.27/hr - $26.54/hr
2+ years expNEOGOV is seeking a Staff Services Specialist to perform a variety of technical administrative duties in support of facilities management and budget functions. The role involves data compilation, financial record processing, and project coordination within the department.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Reviews reports, logs, and other documents; obtains and compiles fiscal, statistical, and administrative data and information from multiple sources; tracks and maintains data and prepares summaries and reports for management; notes trends and areas of concern; provides comments and/or recommendations regarding policy, procedure, staffing, program, or organizational changes
Initiates and submits required documentation to purchase equipment, supplies, and other items within an established budget
Participates in departmental meetings; participates on committees and task forces to share information with other agencies or departments; contributes information and suggestions regarding how to improve the efficiency and effectiveness of assigned responsibilities
Reviews, verifies, and processes documents related to department activities including budgets, contracts, grants, claims, legislation, purchasing, and other specialized documents based on area of assignment
Participates in conducting surveys and studies; performs research to track administrative, fiscal, personnel, and operational performance
Maintains routine and complex administrative, accounting, personnel, payroll, and/or fiscal records
Answers questions and provides information to the public, contractors, and vendors; assists in the investigation of complaints and recommends corrective action as necessary to resolve complaints
Prepares presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases, and spreadsheets
Tracks progress of projects, payments, expenditures, and reimbursements
Assists in the administration and coordination of special events, training, programs, or projects; assists in coordinating municipal activities among County departments and/or other organizations
Interprets general or program specific policies, procedures, rules, regulations, contracts, and/or labor agreements
Provides liaison and staff support to committees, commissions, and department management
May supervise the work of subordinate clerical or para-professional support staff, with responsibility for assigning, reviewing and evaluating their work, and initiating appropriate corrective action when needed
Distributes assignments to co-workers, subordinates, contractors, and others; functions as a program or project coordinator with delegated authority to direct the work of staff in a non-supervisory capacity
Prepares and distributes written procedures and other informational materials pertaining to area of assignment; may provide training to groups and individuals regarding procedures and information
Performs or coordinates technical administrative activities and projects
Coordinates technical administrative activities involving facility/fleet maintenance, office moves/setups (including telecommunications and information technology changes), safety and incident reporting, and storekeeping/records management
Receives and prioritizes information on safety and maintenance issues from various sources such as incident reports, hazard reports, service complaints, and/or maintenance requests
Coordinates services and repairs with maintenance staff and/or vendors; conducts inspections, investigations, or interviews as needed to identify problems
Locates and obtains required resources to resolve problems and ensures that proposed solutions comply with established laws, regulations, polices, procedures, and guidelines
Responds to facility-related emergencies
Obtains and evaluates cost estimates/bids from vendors and makes recommendations to management
Drafts and/or designs proposed space configurations (e.g., electrical outlet and network drop placements, furniture placement and configuration, equipment placement)
Plans and facilitates the relocation of individual personnel and/or department locations; coordinates needed assistance for staff or office moves, including information technology, communications, and professional movers
Creates, maintains, and monitors facility related agreements and contracts with outside vendors and contractors; monitors vendor/contractor/landlord performance, ensuring discrepancies or problems are resolved and work is done in accordance with contractual requirements
Acts as the departmental or agency-wide safety representative/coordinator; issues safety tips to staff, reviews and prepares safety policies, provides training to site safety coordinators, and ensures that safety-related reports and documentation are correct and timely
Researches and develops public information and educational materials; participates in community outreach efforts to publicize department programs
Develops and compiles training materials; trains extra-help staff and volunteers
Collects, compiles, and tracks data, including caseload data, and provides data summaries, reports, and/or recommendations for program improvement
Qualification
Required
Two (2) years of full-time experience performing journey-level clerical, secretarial, or administrative support work
Equivalent of two years (60 semester or 90 quarter units) of coursework in business administration, public administration, personnel, statistics, economics, accounting, or a closely related field from an accredited college or university
A valid driver license may be required at the time of appointment
Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment
General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class
Preferred
Experience involving support services, personnel services, program services, or another specific type of administrative service area may be desirable
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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