University of Florida Jacksonville Physicians, Inc. · 5 hours ago
Revenue Cycle Team Leader | Revenue Cycle Team 8 - Neuro/NS/Psych | Days | Full-Time| Remote
University of Florida Jacksonville Physicians, Inc. is seeking a Revenue Cycle Team Leader to manage and develop their team while assisting the Manager in problem solving and daily operations. The role involves overseeing collections, establishing quality assurance processes, and facilitating communication between departments to enhance revenue capture.
Hospital & Health Care
Responsibilities
Supervise new employees in a supportive environment with an emphasis on coaching and training
Provide and monitor work assignments to resolve issues and increase revenue through collections
Manage and control scheduling of individuals to ensure a smooth workflow
Assist Manager with employee performance appraisals and follow up with staff on completion of mandatory education requirements
Establish and implement quality assurance processes
Maintain statistics for production and accuracy
Monitor staff activities to ensure that department goals are met
Develop and submit plans for operational improvement
Aid manager in planning and organization of workflow
Work with staff and employ appropriate decision making to seek resolution to problems/issues/trends
Encourage staff feedback regarding suggested improvements and new ideas
Provide the Manager with feedback regarding collection issues, reimbursement trends, personnel issues, and operational issues within internal and external departments
Seek guidance from Manager with questions in regards to issues, reimbursement trends, personnel issues, or general day-to-day operations issues that cannot be resolved at the Team Lead level
Inform Manager on the status of work and alert Manager of backlogs, trends or issue requiring immediate attention
Provide effective communications with staff regarding changes or updates to be implemented within the department
Solicit and document feedback from employees on improvements and development of new ideas based on current work flow
Perform scheduled audits of wqs and communicate statistics for production and accuracy for the purpose of educational feedback and performance evaluations for each employee quarterly
Participate in special projects and perform other duties as assigned by Manager
Work with Department Manager and Managed Care Contract Manager to resolve global payment issues as identified
Communicate with Payor designated representatives regarding disposition of open balances, denial issues, contract variances and root cause analysis
Research trends identified to differentiate between UF internal billing practice educational needs or Payor noncompliance
Facilitate and support Analysts when issues between Business Group and Payor for designated carriers arise
Aid in addressing denial management and contract compliance issues while emphasis on sound decision making skills and judgment determining when escalation to Manager and/or Director involvement is required
Qualification
Required
Minimum of four years experience in medical billing field
Knowledge of medical procedural coding, and diagnosis coding and medical terminology
PC/Computer/Database experience
Knowledge/experience with software applications such as Microsoft Office and medical management software
High School Diploma or GED equivalent required
Preferred
Supervisory Experience Preferred
Certified Professional Coding Certification (CPC) preferred
College course work and/or vocational/technical training preferred and may substitute for Required Experience
Company
University of Florida Jacksonville Physicians, Inc.
The UF Jacksonville Physicians team is a growing network of more than 60 primary and specialty care centers that offer first rate care.