Front Desk Representative jobs in United States
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Nexxaworks · 9 hours ago

Front Desk Representative

Nexxaworks is a creative marketing firm that partners with clients to craft impactful marketing solutions. They are seeking a Front Desk Representative who will be the first point of contact for clients and visitors, responsible for managing administrative tasks and providing exceptional service.

Marketing & Advertising

Responsibilities

Greet and welcome guests upon arrival in a friendly and professional manner
Manage phone calls and respond to inquiries in a timely manner
Process check-ins and check-outs efficiently while ensuring accuracy in billing and reservations
Maintain the cleanliness and organization of the front desk area and lobby
Coordinate reservations and ensure that all guest preferences are noted and met when possible
Handle guest complaints and provide solutions in a prompt and effective manner

Qualification

Customer service experienceMultitasking abilityCommunication skillsOrganizational skillsReservation management softwareOffice equipment proficiency

Required

High school diploma or equivalent; additional education or certification in hospitality is a plus
Excellent verbal and written communication skills
Strong organizational skills and the ability to multitask in a fast-paced environment
Proficient in using office equipment including computers, printers, and phone systems

Preferred

Proven experience in a customer service or front desk role preferred
Basic knowledge of reservation management software is an advantage

Benefits

Medical
Dental
Vision
PTO

Company

Nexxaworks

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Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference.

Funding

Current Stage
Early Stage
Company data provided by crunchbase