Steelcase · 23 hours ago
Campus Experience Administrator
Grand Rapids, MI
Full-time
Hybrid
Mid Level
3+ years expSteelcase is a global design and thought leader in the world of work. The Campus Experience Administrator will be responsible for managing front desk operations, assisting visitors, and supporting facility operations to create a welcoming environment.
FurnitureManufacturingRetail
Responsibilities
Greeting and assisting visitors, staff, and vendors with professionalism and warmth
Managing front desk operations including phone calls, emails, and walk-in inquiries
Coordinating visitor access, parking, and security protocols to ensure a safe environment
Scheduling and organizing meetings or events, including room reservations and catering needs
Processing and tracking purchase orders and invoices for facility-related expenses
Maintaining a clean, organized, and welcoming reception area
Supporting facility operations by generating ServiceNow reports and dispatching requests
Qualification
Required
High School Diploma required
3–5 years of experience in a receptionist, administrative, or customer service role
Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel, Teams)
Ability to professionally and effectively interact with visitors, employees, and vendors
Preferred
Associate Degree or Bachelor's Degree in hospitality management, business or related field
Prior experience in hospitality services industry
CPR Certification
Strong interpersonal, communication, and computer skills
Familiarity with work order systems such as ServiceNow or facility scheduling tools
Knowledge of facilities management and campus operations
Benefits
Competitive wages and benefits
Flexible hybrid work schedule
Continuous learning opportunities
Company
Steelcase
Steelcase is the global company that manufactures furniture, interior architecture, and technology products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-08-04Acquired
1998-02-18IPO
Leadership Team
Gale Moutrey
Global VP | Brand Experience + Workplace Innovation
Robert Krestakos
VP Global Operations
Recent News
Company data provided by crunchbase