Go Hiya · 5 hours ago
Client Service Associate
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $25/hrGo Hiya is seeking a friendly, reliable, and detail-oriented Client Service Associate to support daily customer service operations. The role involves assisting clients, providing information about services, and maintaining accurate client records to ensure a positive experience for all clients.
Outsourcing/Offshoring
Responsibilities
Greet and assist clients by phone, email, or in person in a professional and courteous manner
Provide clear, accurate, and timely information regarding company services and procedures
Respond to customer inquiries and route requests to the appropriate internal departments when necessary
Assist in resolving basic client concerns and ensure proper follow-up to maintain satisfaction
Maintain accurate client records, files, and documentation
Qualification
Required
High School Diploma or equivalent (required)
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Basic computer proficiency, including Microsoft Office and email systems
Professional attitude with the ability to work effectively in a team-based setting
Benefits
Performance-based bonuses and incentives
Health, dental, and vision insurance options
Paid time off and holidays
Ongoing training and professional development
A supportive and inclusive workplace culture
Company
Go Hiya
Who Are We? At Go Hiya, we’re not your average call center.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase