DMI · 1 month ago
Client Service Team Lead
US-VA-Arlington
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expDMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. They are seeking a Client Service Team Lead to oversee personnel and manage complex asset lifecycle tasks while collaborating with both technical and non-technical stakeholders.
Cyber SecurityEnterprise SoftwareInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Personnel for a Client Services Team Lead, Executive Support Services Lead, and Client Service Asset Management Lead
The core requirements include: ITIL v 4 Foundation and Intermediate certification
Strong organizational and project management skills to handle complex asset lifecycle tasks
Excellent verbal and written communication to collaborate with technical and non-technical stakeholders
Ability to analyze data to identify trends, optimize spending, and report on asset status
Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel
Qualification
Required
ITIL v 4 Foundation and Intermediate certification
Strong organizational and project management skills to handle complex asset lifecycle tasks
Excellent verbal and written communication to collaborate with technical and non-technical stakeholders
Ability to analyze data to identify trends, optimize spending, and report on asset status
Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel
A Bachelor's degree in Information Technology, Business Administration, or a related field is often required
A minimum of 10 years experience performing IT hardware asset management functions and responsibilities in a large enterprise
Strong understanding of IT asset lifecycle management and software license management is crucial
Ability to quickly resolve unexpected IT challenges
Successful completion of a Public Trust background investigation and/or a Public Trust clearance
Must be a U.S. Citizen
Benefits
Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
Company
DMI
DMI is a leading provider of digital services and technology solutions with a focus on end-to-end managed services, including managed mobility, cloud, cybersecurity, network operations, and application development.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$8.44MKey Investors
OceanSound Partners
2021-10-26Private Equity
2016-08-31Series Unknown· $4.19M
2013-06-03Debt Financing· $0.2M
Leadership Team
Gary Wang
Chief Technology Officer
Jay Sunny Bajaj
Founder and Board Member
Recent News
Company data provided by crunchbase