Shurtape Technologies, LLC · 2 months ago
Intern: End User Support Analyst- Summer 2026
US-NC-Hickory
Internship
Hybrid
Intern
Start in 2026 SummerShurtape Technologies, LLC is a company that values innovation and teamwork, and they are seeking an Intern: End User Support Analyst for Summer 2026. The role involves supporting end users by troubleshooting issues, maintaining documentation, and coordinating with IT teams to improve operational efficiency.
AutomotiveChemicalManufacturingWholesale
Responsibilities
Follows and recommends improvements to all IT standard operating procedures
Maintains documentation, inventory records, incident and change records, researches incidents, and implements corrective actions
Works closely with End Users
Enters all contacts to the Support Center in the application including detailed problem/request descriptions with relating error messages, steps to recreate errors, screen shots or completed forms
Installs software
Troubleshoots and resolves issues with computers, applications and peripheral equipment
Updates and creates reports
Coordinates with other IT teams when necessary to solve and prevent problems
Qualification
Required
Able to work patiently and politely with users to solve problems
Able to work in a team environment effectively
Able to work independently with minimum supervision
Able to create and maintain technical and End User documentation
Able to independently research and solve problems with computer systems, operating systems, and applications
Organization skills
Attention to detail
Assertiveness for continued learning related to technological improvements and advancements
Troubleshooting hardware and software
Basic desktop support
Work patiently and politely with users to solve problems
Work independently with minimum supervision
Master new computer related technologies both quickly and frequently
Troubleshoot and solve problems quickly
Write technical and end user documentation
Preferred
Supporting Laptop, Desktops, and Audio Visual Equipment is a plus
Benefits
Comfortable and well-equipped workspace
Team building through activities and social events
Prioritize work-life balance
Company
Shurtape Technologies, LLC
Shurtape is an industry-leading producer of pressure sensitive tape products.
Founded in 1955
501-1000 employees
H1B Sponsorship
Shurtape Technologies, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Vuk Trivanovic
Chief Executive Officer
Elizabeth Finnerty, PHR
Human Resources Business Partner
Recent News
Company data provided by crunchbase