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Wells Fargo · 1 day ago

Technology Business Systems Consultant - ECS Receivables

Charlotte, NC

Full-time

Onsite

Entry, Mid Level

2+ years exp

Wells Fargo is seeking a Technology Business Systems Consultant within Payment Operations responsible for providing technical and operational support to the Receivables Manager tool and other products within Electronic Commerce Services. The role involves resolving customer issues, evaluating business problems, and providing training and documentation for business user groups.

BankingFinancial ServicesFinTechInsurancePayments

H1B Sponsor Likely

Responsibilities

Support production environment for Electronic Commerce Services

Resolve complex customer issues related to file formatting, data delivery, and payments detail

Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements

Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet-based solutions

Present recommendations for resolving business problems

Exercise some independent judgment when developing project budgets, project plans, and schedules

Provide information about communication between business and technology teams

Work with business user groups to provide training, handle questions, observe user needs, and document results

Qualification

Business Systems DataEDI - Electronic Data InterchangeSQL QueriesMainframe applicationsOnline bill payment processingFile formats knowledgeTechnical support experienceCritical thinkingInterpersonal communicationCollaboration skills

Required

2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Preferred

Experience in technology support roles

Ability to develop partnerships and collaborate with other business and functional areas

Knowledge of EDI - Electronic Data Interchange

Experience with online bill payment processing or lockbox processing (ACH, Wire, etc)

Knowledge of instant payment processes (Venmo, Zelle, etc)

Experience supporting Mainframe applications such as Hogan

Knowledge of file formats (IDOC, JSON, NACHA, HTML, etc)

Experience in operational support

Experience in production environments

Experience with data analysis using SQL Queries

Experience researching and applying business knowledge to strategic plans

Critical thinking skills

Intermediate verbal, written, and interpersonal communication skills

Company

Wells Fargo

Glassdoor3.6

Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.

Founded in 1852

San Francisco, California, USA

10001+ employees

http://www.wellsfargo.com

H1B Sponsorship

Wells Fargo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (1)