U.S. Department of Veterans Affairs · 9 hours ago
File Clerk
Spokane, WA
Full-time
Onsite
Entry Level
1+ years expThe U.S. Department of Veterans Affairs is seeking a File Clerk for the Health Information Management section at the Mann-Grandstaff VA Medical Center in Spokane, Washington. The incumbent will be responsible for the receipt, intake, scanning, indexing, quality control, destruction, and transfer of administrative and health information.
GovernmentMedicalNational SecurityPublic Safety
No H1B
U.S. Citizen Only
Responsibilities
Enter data into the medical record for direct and indirect patient care activities such as research - quality management - external peer reviews - and utilization reviews
Follows all policies - Medical Center Memoranda (MCM) - and Veterans Health Administration (VHA) directives related to the filing and scanning of documents and records
Manages the receipt and scanning of documents - both internal and external - to the medical center such as from physician offices - community-based outpatient clinics - laboratories - and imaging facilities
Responsible for closing consults associated with the Office of Community Care (OCC) program
Upon receipt of record - ensures all necessary health and administrative information is integrated into the Electronic Health Record (EHR) through scanning hardware. - Cerner imaging software - and/or vendor software
Studies the contents of incoming documents which concern complex or specialized
Determining placement in the filing system
Conducts information searches for reference materials or research related to specific programs
Sorts a variety of loose documents daily and scans materials as appropriate - ensuring scanning is done in a timely manner and within the established guidelines
Utilizes a personal computer to retrieve electronic documents and files - performs data entry - compose - edit - transmit and receive correspondence
Investigates and corrects problems with records received from within the medical center and other facilities - identifying and suggesting solutions to problems with transferring and receiving information to or from other VA facilities
Prioritizes information requests and performs follow-up activities
Qualification
Required
At least one (1) full year of general experience in a position that was progressively responsible clerical, office, or other work that indicates your ability to acquire the particular knowledge and skills needed to perform the duties of the File Clerk position
Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates, AND hours worked per week
Successfully completed two (2) years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite
Education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university
One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school
Transcripts (unofficial or official) must be submitted with your application materials
Education cannot be credited without documentation
Combination of specialized experience and education beyond one year above high school
Preferred
Knowledge of medical terminology to read medical reports and to determine the correct location to scan documents into the patient's Electronic Health Record (EHR)
General knowledge of chart forms, lab tests, x-rays, consults EKG's, etc. to file and scan documents into the medical record
Knowledge of multiple filing systems and current technology regarding imaging applications and numerous Cerner applications
Company
U.S. Department of Veterans Affairs
Welcome to the United States Department of Veterans Affairs (VA) Official LinkedIn page.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
Recent News
2026-01-23
Alaska VA Healthcare System
2025-12-31
2025-12-21
Company data provided by crunchbase