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Yale New Haven Health · 8 hours ago

Vice President, Operations

New London, CT

Full-time

Onsite

Director/Executive

10+ years exp

Yale New Haven Health is a healthcare organization seeking a Vice President of Operations to provide executive leadership and strategic direction for clinical and non-clinical support services. This role is responsible for ensuring high-quality, patient-centered services while collaborating with various leaders to advance organizational goals.

Health Care

H1B Sponsor Likely

Responsibilities

Develop and execute strategic plans for ancillary and support services that align with organizational priorities, financial objectives, and quality goals

Serve as an executive partner to clinical and administrative leaders to integrate support services with patient care delivery

Identify opportunities for service optimization, cost containment, and performance improvement while maintaining quality and safety standards

Provide executive oversight for a diverse portfolio that may include, but is not limited to: Environmental Services, Food & Nutrition Services, Rehabilitation Services, Respiratory, Cardiology, Pulmonary, and Sleep Services, Occupational Health, Patient Transport, Wound Care, Spiritual Care, Additional ancillary and support functions as assigned

Ensure operational excellence, consistent service standards, and effective coordination across all areas of responsibility

Monitor key performance indicators related to quality, safety, patient satisfaction, workforce engagement, and financial performance

Ensure all assigned departments comply with applicable regulatory, accreditation, and safety requirements

Partner with Quality, Safety, Infection Prevention, and Accreditation leaders to mitigate risk and promote a culture of safety

Support continuous readiness for regulatory surveys and inspections

Develop and manage departmental operating and capital budgets

Ensure responsible resource utilization, productivity management, and achievement of financial targets

Evaluate and prioritize capital investments related to ancillary and support services

Provide leadership, mentorship, and performance management for directors, managers, and department leaders

Promote workforce engagement, accountability, and professional development

Support succession planning and leadership development within assigned areas

Champion a patient- and family-centered approach across all ancillary and support services

Partner with Patient Relations, Nursing, and Medical Staff leadership to enhance the overall patient experience

Serve as a visible and accessible executive leader across the organization

Collaborate with Medical Staff, Nursing, and Administrative leaders to resolve operational issues and support system-wide initiatives

Communicate effectively with internal and external stakeholders, including governing bodies, regulatory agencies, and community partners as appropriate

Qualification

Healthcare OperationsFinancial ManagementQuality ImprovementRegulatory ComplianceChange ManagementStrategic ThinkingLeadershipCommunicationRelationship Building

Required

Bachelor's degree required

Minimum of 10 years of progressive leadership experience in healthcare operations, with significant responsibility for ancillary and/or support services

Demonstrated experience managing complex, multi-department operations within an acute care or integrated health system environment

Proven record of financial management, quality improvement, and team leadership at a senior level

Strong strategic thinking and execution capabilities

Excellent leadership, communication, and relationship-building skills

Deep understanding of healthcare operations, regulatory requirements, and quality standards

Ability to lead change, manage complexity, and drive results in a matrixed organization

Preferred

Master's degree in healthcare administration, business administration, or a related field

Company

Yale New Haven Health

Glassdoor3.7

Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals – Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly – and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine.

Founded in 1996

New Haven, Connecticut, USA

10001+ employees

https://www.ynhhs.org/

H1B Sponsorship

Yale New Haven Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)

2022 (4)

2021 (6)

2020 (4)