Regions Bank · 3 weeks ago
Account Solutions Specialist (Provo, Utah)
Provo
Full-time
Onsite
Entry Level
$38K/yr - $45K/yr
1+ years expRegions Bank is a financial institution dedicated to providing opportunities for performance-driven individuals. The Account Solutions Specialist conducts inbound and outbound calls to resolve delinquency statuses of past due customer accounts, working primarily in early-stage collections.
BankingInsurance
Responsibilities
Calls customers about early delinquency account statuses
Works with customers to resolve account delinquency status while minimizing company interest losses
Implements repayment plans as necessary and collects delinquent payments
Ensures that files and paperwork are properly and accurately completed
May contact outside parties to collect or clarify documentation
Qualification
Required
High School Diploma or GED
One (1) year of collections, customer service, call center, banking or related work experience
Ability to follow policies and procedures
Ability to work in a fast-paced environment
Basic knowledge of consumer products
Basic knowledge of regulatory items that apply to collections
Detailed oriented
Proficient in Microsoft Excel and Word
Strong communication skills
Strong customer service skills
Strong organization skills
Preferred
Collections or outside agency experience
Financial services experience
Benefits
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Company
Regions Bank
Regions Financial Corporation is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services.
10001+ employees
H1B Sponsorship
Regions Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (40)
2023 (41)
2022 (42)
2021 (32)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
unknown2018-04-06Acquired
Leadership Team
Brian Happel
Executive Vice President and Fort Worth Market CEO
Daniel Hobbs
Executive Vice President, Head of Corporate Finance and Business Lines CFO
Recent News
2024-04-30
Business Journals
2024-04-28
Company data provided by crunchbase