DIRECTOR, SALES TRAINING & ENABLEMENT jobs in United States
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Usermind · 8 hours ago

DIRECTOR, SALES TRAINING & ENABLEMENT

positionSeattle, WA
timeFull-time
remoteHybrid
seniorityDirector/Executive
money$218K/yr - $305K/yr
date10+ years exp

Qualtrics is a leader in Experience Management, creating software used by top brands to enhance customer experiences and team performance. The Director of Sales Training & Enablement will design and scale a global enablement function to equip sales, customer success, and partner teams, ultimately driving measurable improvements in productivity and revenue growth.

Business IntelligenceMarketing AutomationSaaSSales AutomationSoftware
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Growth Opportunities

Responsibilities

Define and execute a global enablement strategy and roadmap to increase sales productivity and revenue growth; partner with Sales, Product Marketing, and GTM Ops to align priorities and measure impact
Build and scale sales skills and competency programs (foundational through advanced): prospecting, deal management, negotiation, executive engagement; create role-specific competency frameworks (AE, BDR, CSM, SE, Partner)
Establish enablement certification and mastery paths to ensure capability development and career progression across the field
Lead product and value messaging enablement: collaborate with Product Marketing and Solution Strategy to create consistent, customer-centric value narratives and competitive positioning
Drive launch readiness for new solutions with global consistency and local relevance — own go-to-market training for releases
Own program execution and measurement: onboarding, product training, continuous learning; define success metrics, analyze effectiveness, and optimize programs using data-driven insights

Qualification

Sales EnablementGTM OperationsCompetency FrameworksData-driven MeasurementSaaS ExperienceLeadership SkillsCross-functional PartnershipsAdult Learning PrinciplesCommunication Skills

Required

10+ years of experience in Sales Enablement, GTM Operations, or related leadership roles in SaaS or enterprise software environments
Experience designing role-based competency frameworks, certification programs, and scalable learning initiatives for global field teams
Demonstrated success leading global, distributed teams and partnering with Sales, Product Marketing, and GTM leadership
Strong understanding of sales methodologies, go-to-market motions, and adult learning principles with a bias for data-driven measurement
Clear examples of driving product launch readiness and translating product value into field-ready messaging
Bachelor's degree required; advanced degree preferred

Benefits

Medical, dental, vision, life and disability
401(k) with match
Paid time off
A wellness reimbursement
Mental health benefits
An experience bonus

Company

Usermind

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Usermind's customer experience platform optimizes real-time customer interactions to improve business outcomes.
dateFounded in 2013
location
Seattle, Washington, USA
people-size51-200 employees
web-link
https://usermind.com

Funding

Current Stage
Growth Stage
Total Funding
$60.2M
Key Investors
WestRiver GroupNorthgate CapitalMenlo Ventures
2021-07-20Acquired
2021-01-26Series C· $14M
2020-06-04Series Unknown

Recent News

vcnewsdaily.com
Usermind Closes $7.6M in Series A
2026-01-06
Vator.tv
Software management startup usermind lands $7.6M
2026-01-06
GeekWire
Usermind raises $7.6M from Andreessen Horowitz to build software for enterprise business operations
2026-01-06
Company data provided by crunchbase