Terrible's · 1 month ago
Assistant General Manager - Starbucks Winnemucca
Winnemucca, NV - Winnemucca Starbucks
Full-time
Onsite
Entry, Mid Level
$20/hr - $20/hr
2+ years expTerrible's company is committed to bringing passion and customer focus to the business. The Assistant General Manager contributes to Starbucks’ success by assisting the General Manager in executing store operations and upholding Starbucks standards, while ensuring exceptional customer service.
AutomotiveFuelRetail
Responsibilities
Communicates clearly, concisely, and accurately to ensure effective store operations
Filters communication to the shift team as directed by the General Manager
Contributes to a positive team environment by recognizing changes in partner morale, performance and communicates concerns to the General Manager
Demonstrates integrity, honesty, and knowledge while promoting Starbucks culture, values, and mission
Maintains a calm demeanor during periods of high volume or unusual events; sets a positive example for the shift team
Develops positive relationships with partners by addressing motivation, needs, and concerns
Engages with customers to understand their needs and the needs of the community
Models a customer-first attitude and ensures partners deliver legendary customer service
Supports store operations by responding to immediate needs and utilizing external resources (Partner & Asset Protection, Partner Resources, Food & Beverage)
Reviews store environment and business indicators to identify opportunities for improvement and provides coaching and direction to the shift team
Supports implementation of company programs and action plans to achieve operational and organizational objectives
Recognizes and reinforces partner and team accomplishments; makes recommendations for new methods of recognition
Provides coaching, feedback, and mentoring to partners; makes effective recommendations on employment decisions to the General Manager
Qualification
Required
High school diploma or equivalent preferred
2 years of progressively responsible retail experience
1 year customer service experience in a retail or restaurant environment
Experience in directing the work of others
Open availability, including nights, weekends, and holidays
Knowledge of retail environment, including operations, personnel management, and customer service
Strong interpersonal, problem-solving, and team-building skills
Effective oral communication skills
Ability to act with a 'customer comes first' attitude and deliver service that meets or exceeds expectations
Ability to work in a fast-paced and changing environment
Employee must be able to qualify for licenses and permits required by federal, state and local regulations
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to communicate effectively verbally and in writing in English
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to solve problems and make sound decisions in standardized and changing situations
Standing for long periods of time
Ability to lift up to 40 lbs
Ability to bend, reach, and move quickly in a fast-paced environment
Company
Terrible's
Terrible's is a retail company that offers car wash, convenience stores, and fuel stations in multiple locations for various consumers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Hank Van Son
Chief Financial Officer
Bill Kissell
Chief Information Officer
Recent News
Las Vegas Review-Journal
2024-06-05
CStore Decisions
2024-06-05
Company data provided by crunchbase