T-Mobile · 5 hours ago
Sr Mobile Expert - Bilingual, Preferred | Spanish
Culver City, California
Full-time
Onsite
Senior LevelT-Mobile is a leading telecommunications company investing in employee development and customer service. The Sr Mobile Expert role focuses on delivering exceptional customer experiences while leveraging retail expertise and collaborating with team members to resolve customer issues effectively.
InternetMobileTelecommunicationsWireless
Responsibilities
Sells appropriate products, features, and services based on customer needs
Resolves customer pain points in one interaction utilizing in-store systems and digital tools
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
Consistently leverages digital tools in interactions and onboarding
Works collaboratively to build and contribute to a culture of sales and service
Qualification
Required
Passion for delivering best-in-class customer service experience
Retail expertise
Ability to leverage new systems and tools for solving customer needs
Experience in resolving customer pain points
Willingness to complete ongoing training
Ability to act as Subject Matter Expert (SME) in all things T-Mobile
Experience in leveraging digital tools in interactions and onboarding
Ability to work collaboratively to build and contribute to a culture of sales and service
Preferred
Bilingual, Preferred | Spanish
Benefits
Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Company
T-Mobile
T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.
Founded in 1994
10001+ employees
H1B Sponsorship
T-Mobile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (533)
2024 (457)
2023 (433)
2022 (674)
2021 (522)
2020 (320)
Funding
Current Stage
Public CompanyTotal Funding
$17.37B2026-01-05Post Ipo Debt· $2B
2025-10-06Post Ipo Debt· $2.8B
2024-09-23Post Ipo Debt· $2.5B
Leadership Team
John Saw
President of Technology, Chief Technology Officer
Peter Osvaldik
EVP & CFO
Recent News
PCMag.com - Technology Product Reviews, News, Prices & Tips
2026-01-25
Android Headlines
2026-01-24
2026-01-24
Company data provided by crunchbase