Ahold Delhaize USA · 6 hours ago
Platform Engineer IV - AV/MTR
Salisbury, NC
Full-time
Hybrid
Senior Level, Lead/Staff
$109K/yr - $163K/yr
8+ years expAhold Delhaize USA is a division of a global food retailer and is seeking a Platform Engineer IV to provide expertise in the design and management of AV/MTR technology solutions. The role involves translating business requirements into technical solutions, providing technical support, and mentoring junior engineers in a fast-paced environment.
GroceryRetailSales
No H1B
Responsibilities
Provide 3rd Level technical support, set up and installation of Microsoft Teams Rooms (MTR) technology and AV equipment for the Salisbury and ADUSA Executive offices
Provide subject matter expertise in the analysis, design and preparation of AV/MTR technology solutions to meet business needs
Provide MTR/Audio Video technical setup and support for C-Suite level conferences, events or meetings in partnership with our Executive Support team
Recommends components for solutions that will work well together across business domains, partner with domain architect or act as the domain architect to ensure adherence to the architectural roadmap
Work with the Enterprise AV Manager on coordinating day-to-day operation support (Incidents/Requests)
Accountable for projects/applications/infrastructure meeting business needs are delivered in a timely, cost-effective manner considering all budget aspects including total cost of ownership
Ensures project artifacts are developed as required, this includes working with support organizations and suppliers to ensure proper documentation is created and stored in the procedure's manual or document repository
Facilitates/completes the creation of communication plans, ensuring that appropriate information is exchanged among key stakeholders
Develops complete and robust test plans, cases, and scripts, ensures defects are properly resolved and user acceptance is obtained. Ensures the test scripts and defects are entered and tracked in our department tools
Works to influence project/team leaders regarding solution design, process and/or approaches
Acts as communication point keeping the supplier and business partners informed of infrastructure changes, application changes, data changes or upcoming implementations and ensures business specific impacts are addressed
Ensures integration and consideration of assigned business areas against critical business processing, freeze periods, schedule changes, weather events and significant refresh activities
Thorough understanding of the business strategy, operations, markets, and key stakeholders
Review's business processes to understand capability gaps and opportunities
Recommends Innovations and business processes /systems simplifications
Builds close relationships with the function heads and their teams. Advise these teams on how technology can be used to match or outpace competitor performance
Identifies opportunities and leads specific initiatives for improving way of working in teams and in eliminating technical debt
Develops solutions to highly complex technical issues and problems that impact multiple areas or disciplines
Communicates with internal team members across multiple areas and client team members
Acts as a project/team leader regarding solution design, process and/or approaches
Acts as a subject matter expert on MTR/AV technology solutions
Responsible for coaching/mentoring junior engineers
Consistently delivers very high-quality work in cross-functional environments - seen as a consistent and high-performing technical leader among peers
Has a balanced approach to team empowerment and leadership driving successful brainstorming sessions and solid technical conclusions to work approaches while modeling self-accountability, continuous development and team contributions
Qualification
Required
Bachelors Degree in Computer Science, CIS or related (or equivalent related work experience)
8 or more years of experience in relevant job or field of technology
Demonstrated experience with managing/deploying and supporting AV technology, Microsoft Teams Room technology or other related collaborative technologies in a widely distributed enterprise environment
Experience providing MTR and AV support for C-Suite/Company leadership events/meetings
Experience in an advanced role or technical capacity
Experience, directly or indirectly, managing, guiding, training and onboarding team members in relevant technologies, capabilities or skills
Deliver above-board customer service with a positive attitude!
Preferred
Masters Degree in relevant field of study, Additional trainings or certifications in relevant field of study
Strong leadership and communications skills
Experience providing support for C-Suite level events/meetings
Experience in retail or grocery preferred
Company
Ahold Delhaize USA
Ahold Delhaize USA provides retail media solutions for brands to advertise to grocery shoppers across ADUSA brands using data-driven tools.
10001+ employees
Funding
Current Stage
Late StageRecent News
GlobeNewswire
2026-01-16
2025-12-30
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