AMEX Healthcare · 13 hours ago
Director-Digital Product Management
New York, NY
Full-time
Hybrid
Director/Executive
$144K/yr - $256K/yr
10+ years expAmerican Express is a company with a rich history of innovation and a commitment to its customers and communities. They are seeking a Director of Cloud Product Management to lead the development and strategy of cloud products, focusing on enhancing user experience and managing multi-cloud capabilities.
Freight ServiceMedicalPharmaceuticalProcurement
No H1B
Responsibilities
Drive Cloud Experience, Multi-Cloud capabilities product vision, strategy, roadmap, goals; develop requirements and evangelize to stakeholders and peers to gain alignment and engagement
Engage in user research, understanding industry trends and competitive landscape to define Cloud Developer Experience, and broader Cloud Services product capabilities
Establish the Go to Market strategy for relevant Cloud products and builds strategic approach for the management and monitoring of product KPIs
Responsible for defining and managing OKRs, prioritization of features and capabilities
Lead multiple product managers responsible for various cloud products. Accountable for accurate and timely identification of risks, issues and changes required for their products or related group of products
Contributes to Enterprise Cloud strategy and goals. Leads and directs their teams in conducting research and analysis
Owning key stakeholder relationships across journey experiences, compliance, engineering, program management and leadership team
As the subject matter expert in Cloud Products, educate American Express developer community and Platform engineering teams on Cloud product capabilities and hands-on technical training
Create product related awareness and marketing materials and evangelize the products and product strategy
Collaborate with Engineering, Operations, and Product teams on a day-to-day basis to define and implement roadmaps for enterprise cloud
Collaborate with partner teams (Information Security for example) to understand the requirements and integrate into the roadmaps/sprints/releases
Prepare and present executive level strategies, spotlights, and business cases of key capabilities
Establish feedback loop with customers to incorporate product enhancements to increase cloud platform services adoption
Be a promoter of the Cloud Products to the American Express community and put continuous measures to increase Customer Satisfaction Score
Qualification
Required
10+ years of experience in Technical Product Management with focus on Cloud Platforms, Foundational technologies
BS in Computer Science or product management or equivalent; User Experience is a plus
Experience building enterprise scale technical product requirements, OKRs and delivery for Public and Private cloud services
Technical experience in AWS, GCP services and/or Cloud native (CNCF) based technologies, and observability tools across multiple clouds
Understanding of application development ecosystem across several languages (Java, .NET, Go, Python, etc.) and ability to drive the developer requirements across cloud product services
Understanding of Continuous Integration and Continuous Delivery tools integration with cloud services
Distill a complex set of requirements into defined deliverables
Explain complex concepts in a way that enables the team to understand what they are doing and why
Ability to think strategically and execute tactically
Strong communicator with results-driven attitude
Experience with agile methodology to drive software development and delivery
Competent in using GenAI and data-driven processes/tools for decision making
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase