Zoom · 6 days ago
Senior Leave of Absence & Benefits Specialist
Zoom Communications is seeking a Senior Leave of Absence & Benefits Specialist to lead Leave of Absence operations across the US and APAC. This role delivers a seamless employee experience during critical life events and supports US Benefits administration to ensure operational excellence.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Serving as the primary contact for employee leave inquiries, supporting employees and coordinating with vendors to manage certifications, extensions, and return-to-work processes
Managing leave of absence and time-off programs, with administering FMLA, ADA, state-specific, and company leave policies in compliance with U.S. regulations
Partnering cross-functionally, with coordinating efforts across managers, HR, Payroll, and external providers to ensure accurate pay processing and smooth leave transitions
Overseeing vendor relationships, with ensuring seamless program administration, service quality, and regulatory compliance
Conducting regular audits of leave and benefits programs, with maintaining up-to-date documentation aligned to evolving legal and regulatory requirements
Analyzing leave and benefits utilization data, with identifying trends, risks, and opportunities to recommend program enhancements that improve employee experience
Implementing systems, process, and technology improvements, with leveraging AI and other tools to streamline enrollment, tracking, and administration
Qualification
Required
Hold Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience)
3–5 years of experience in Leave Management or Benefits Operations
Demonstrate deep knowledge of US Leave practices and laws. International exposure is helpful but not required
Have strong analytical and organizational skills with attention to detail
Show ability to simplify complex information for clear understanding
Possess experience with HR Systems Workday and ServiceNow
Benefits
A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
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