Greenberg Traurig Amsterdam · 2 months ago
Billing Supervisor
Washington, D.C.
Full-time
Onsite
Mid, Senior Level
$93K/yr - $105K/yr
5+ years expGreenberg Traurig (GT), a global law firm, is seeking a Billing Supervisor to join their Revenue Management Department in Washington D.C. This role involves overseeing billing operations, managing a team of billing specialists, and ensuring compliance with client guidelines and firm policies.
Law Practice
Responsibilities
Supervise and provide daily guidance and support to Billing Specialists, ensuring invoices are processed accurately and on time in alignment with client requirements and firm policies
Foster a strong working relationship with Billing Specialists while managing workloads, delegating tasks, and providing ongoing training, refresher courses, and feedback during the performance appraisal process to drive engagement
Actively participate in recruiting, training and onboarding of new hires
Act as the first point of contact for billing-related escalations, which includes collaborating with Billing Managers, Billing Specialists, Billing Attorneys and local office leadership to resolve issues
Work with the e-billing team to resolve disputes, address rejections, provide timely resolutions and ensure compliance with the implementation of new e-billing clients
Perform occasional prebill edits and generate complex client invoices using Prebill Viewer and Aderant when billing issues are escalated by the Billing Attorney or Billing Specialist to ensure accurate and timely completion of invoices
Collaborate with Revenue Management leadership to recommend improvements and automation that enhance the efficiency, timeliness, and accuracy of billing processes
Partner with Billing Attorneys to ensure timely and accurate invoice processing while proactively addressing and resolving issues; implement corrective actions to maintain operational efficiency
Establish and maintain strong relationships with external clients, fostering clear and consistent communication to support timely and effective billing and collection efforts
Prepare ad-hoc billing reports
Provide additional feedback during staff performance appraisals, develop performance management objectives to address concerns, drive engagement, retention, and separation decisions
Qualification
Required
Minimum of 1-3 years of Legal Billing Supervision experience required
Minimum 5 years of billing/receivables experience and in-depth knowledge of accounting principles and billing software
Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation with both internal and external clients, including executive levels
Ability to identify and address billing issues promptly and effectively
Strong team building skills; ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
Highly detail oriented with outstanding organizational and follow-up skills; capable of managing tasks and people efficiently and effectively
Strong analytical and critical thinking skills to make informed business decisions
Ability to multi-task and work under pressure to meet strict deadlines in a fast-paced environment
Demonstrate a commitment to delivering exceptional service to internal and external clients by exceeding expectations; identify and implement innovative solutions
Proficiency in Windows-based software, and Microsoft Office Suite, including Word, PowerPoint, Excel, Adobe Acrobat and Outlook required
Exceptional computer skills with the ability to learn new software applications quickly
Preferred
Bachelors Degree in Accounting, Finance, Business Administration or related field preferred
Expert knowledge of Aderant, Elite or 3E experience preferred
Strong knowledge of e-billing platforms, i.e. e-billing Hub and other third-party e-billing vendors
Benefits
Discretionary bonus
Health insurance with an optional HSA
Short term disability
Long term disability
Dental insurance
Vision care
Life insurance
Healthcare and Dependent Care Flexible Spending Accounts
401K
Vacation
Sick time
Employee assistance program
Voluntary accident insurance
Voluntary life
Voluntary disability
Voluntary long term care
Voluntary critical illness and cancer insurance
Pet insurance
Commuter and Transit programs
Company
Greenberg Traurig Amsterdam
Greenberg Traurig, LLP (GT) has approximately 2,650 attorneys in 45 locations in the United States, Latin America, Europe, Asia, and the Middle East.
Founded in 2003Amsterdam, North Holland, NL
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase