ITW · 3 months ago
Field Service Engineer Internship - Greater Detroit Region
United States
Internship
Remote
Intern
$19/hr - $26/hrITW is a company that focuses on providing innovative solutions and services. They are seeking a Field Service Engineer Intern to assist experienced technicians and engineers, gaining hands-on experience in customer service and technical support while working on servo-hydraulic and electromechanical systems.
IndustrialManufacturing
Responsibilities
Assist in setting up and configuring equipment at customer sites
Learn safety protocols, compliance standards, and the MTS Corporate and Field Service Quality System
Support routine inspections and repairs including calibrations and diagnosing equipment problems to the sub-sections of the systems (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc
Document service activities and learn diagnostic tools
Shadow service engineers during customer interactions to learn the basics about assigned customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance
Help deliver basic guidance and support to MTS customers
Participate in remote diagnostics and troubleshooting
Collaborate with technical teams to resolve service tickets
Other duties and special projects as assigned
Qualification
Required
Willingness to travel to local customer sites in the metro Detroit area as well as for optional rotation(s) at Headquarters in Eden Prairie, MN
Must possess a valid driver's license and able to obtain automobile/liability coverage
Good oral and written English communication skills
Basic MS-Office computer and software skills
Ability to work with a high degree of personal discipline
Problem solving and analytical skills
Preferred
Experience in support and service preferred
Company
ITW
ITW (NYSE: ITW) is a Fortune 300 global multi-industrial manufacturing leader with revenue of $15.9 billion in 2024.
Founded in 1912
10001+ employees
H1B Sponsorship
ITW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (24)
2023 (21)
2022 (23)
2021 (22)
2020 (27)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Michael M. Larsen
SVP and CFO
Monica Wright
Global Divisional CFO | Controller
Recent News
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