Public Partnerships | PPL · 10 hours ago
Payroll Operations Supervisor
United States
Full-time
Remote
Mid, Senior Level
$55K/yr - $60K/yr
3+ years expPublic Partnerships LLC is the nation’s largest and most experienced Financial Management Service provider, supporting individuals with disabilities and aging adults. The Payroll Operations Supervisor leads a high-performing payroll team, ensuring accurate payroll processing and overseeing operational controls, performance metrics, and process improvements.
Bookkeeping and PayrollFinancial ServicesHuman ResourcesPaymentsStaffing Agency
Responsibilities
Supervise and develop high-performing teams with a clear expectation of excellence
Interview, hire, onboard, train, guide, supervise Payroll Operations staff
Complete regularly scheduled one-on-ones and check-ins with direct reports to include coaching, development, goal setting, accolades, mentorships, warnings and PIPs when applicable
Create work schedules and make miscellaneous decisions related to direct reports
Project a professional demeanor; maintain a positive attitude and team player orientation
Support organizational change initiatives by preparing teams, communicating expectations, and ensuring smooth adoption of new processes or technologies
Overseeing established controls are followed daily for Payroll processes to ensure the operations is functioning efficiently and effectively
Address escalations and challenge areas of operational teams
Support functional areas with other duties as assigned
Manage operational measurements, tracking and trending results of team members and direct reports
Partner with department manager on tracking, trending and critical analysis of operational metrics to identify the root cause, and provide lean and quality-driven process
Develop/maintain spreadsheets with analytical and performance data around operational metrics are maintained
Capture and identify improvement, automation and standardization opportunities
Setup Payroll Automation schedules in payroll system
Work with cross-functional teams in implementing process and system changes
Interface with internal / external partners at all levels
Develop connections amongst PPL operational departments, including various role and leadership positions
Prepare / modify standardized Process and Procedures, resources, training, Performance Index, and compliance documents
Develop and maintain internal and external Payroll Schedules
Qualification
Required
Bachelor's degree is required; Substantial professional experience in a related field may be considered in lieu of a formal degree
Advanced work experience within a Payroll Service Bureau role
3+ years' supervisory experience required
Knowledge of Microsoft Office toolset (specifically Word, Excel, PowerPoint) required
Knowledge of Microsoft Project and/or Visio is a plus
Quick data processing skills is required
Supervisory skills to de-escalate challenges and emotions and cultivate a culture of positivity and self-management
Ability to prioritize projects, tasks and objectives
Project management and analytical skills
Self-motivated and results orientated
Demonstrated accuracy and strong attention to detail
Critical thinking skills with a focus on recommendations and resolutions
Ability to communicate in a professional and articulate manner – strongly proficient in verbal and written communication
Highly organized and accountable
Flexible to change in projects
Sense of ownership and ability to thrive in a fast paced, changing environment
Moderate experience with Microsoft Office 365 toolset, specifically Excel, Word, PowerPoint, Outlook, Skype
Excellent written and oral communication skills
Process improvement oriented
Benefits
401k Retirement Plan
Medical, Dental and Vision insurance on first day of employment
Generous Paid Time Off
Continuing Education Assistance Program
Employee Assistance Program
Company
Public Partnerships | PPL
PPL is the leading service provider for self-directed care programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Deralie Mooney
Tax Manager, Public Partnerships, LLC
Mckenzie Crews
Public Partnership
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