Liberty Mutual Insurance · 3 hours ago
AI Program Lead, ERM
Boston, MA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expLiberty Mutual Insurance is seeking a strategic and execution-oriented Responsible AI Program Lead to own and evolve the enterprise Responsible AI risk governance framework. This role is accountable for ensuring the safe, ethical use of AI technologies and will design, operate, and continuously improve the Responsible AI governance program across the enterprise.
FinanceFinancial ServicesInsurance
Responsibilities
Own and operationalize the enterprise Responsible AI program roadmap, including capabilities, milestones, KPIs, and maturity assessments
Partner with senior stakeholders to integrate Responsible AI objectives into enterprise strategy, data and model governance, and AI-enabled product development
Lead the operation of Responsible AI governance forums (e.g., SteerCo, working groups), including agenda-setting, materials, action tracking, and executive reporting
Develop, maintain, and evolve Responsible AI policies, standards, and procedures aligned with internal risk appetite and emerging global regulation, in close partnership with Model Risk Management, Third Party Risk Management, Legal, Compliance, and Enterprise Risk Management
Design and maintain scalable Responsible AI processes for AI risk assessments, use case reviews, approvals, and issue escalation within a federated operating model
Provide risk oversight of AI/ML use cases across their lifecycle, including risk tiering, documentation standards, and lifecycle controls
Identify, assess, and escalate material Responsible AI risks and control gaps to appropriate governance forums and senior leadership
In partnership with Legal and Compliance, drive enterprise Responsible AI awareness and training through learning programs, communications, and community or ambassador networks
Collaborate with Talent, Technology, and Learning partners to embed Responsible AI principles into onboarding, role-based expectations, and ways of working
Serve as a key liaison to Legal, Compliance, Risk, and Audit to ensure alignment with regulatory expectations and internal control frameworks
Monitor evolving AI technologies, internal use cases, and external regulations and standards (e.g., EU AI Act, U.S. Executive Orders, ISO/IEC 42001), and recommend program and policy updates to governance bodies as needed
Define and deliver regular reporting on Responsible AI program effectiveness, issues, and risk trends to executive leadership and board-level committees
Support external disclosures, regulatory inquiries, and internal audits related to AI governance, as required
Qualification
Required
Competencies typically acquired through a Bachelor`s degree in a quantitative field and 10+ years of relevant experience
7+ years of experience in risk management, governance, program management, or policy roles at the intersection of technology, data, and compliance
Demonstrated experience owning or being accountable for enterprise-level governance programs related to Responsible AI, data ethics, model risk, or similar domains
Working knowledge of AI and machine learning lifecycles, with familiarity with common AI risks (e.g., bias, explainability, privacy, model misuse)
Experience engaging with AI regulatory and ethical frameworks (e.g., NIST AI RMF, OECD AI Principles, ISO AI standards)
Proven ability to influence and partner with senior stakeholders across business, technology, legal, and risk functions in a matrixed environment
Strong written and verbal communication skills, with the ability to translate
Preferred
Advanced degree (MBA or equivalent) is highly preferred
Having a professional qualification in one or more areas of enterprise risk management or its equivalent
Benefits
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through our Employee Resource Groups
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
H1B Sponsorship
Liberty Mutual Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (5)
2022 (8)
2021 (12)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
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