Sam's Club · 8 hours ago
Staff, Experience Strategist – Conversational Design
San Bruno, CA
Part-time
Onsite
Senior Level, Lead/Staff
$143K/yr - $286K/yr
7+ years expSam's Club is seeking a Staff UX Designer Experience Strategist specializing in Conversational Design. This senior-level role involves leading design initiatives, collaborating with cross-functional teams, and mentoring junior designers to deliver high-quality design solutions that align with business goals and brand standards.
Consumer ElectronicsE-CommerceRetailWholesale
Responsibilities
Lead the design process from concept to execution for complex projects
Develop and communicate design strategies and vision
Analyze user feedback and live conversational data to identify pain points and opportunities for continuous improvement
Collaborate with product managers, engineers, and stakeholders to define requirements and deliverables
Create wireframes, prototypes, and high-fidelity visuals
Conduct user research and usability testing to inform design decisions
Mentor and provide feedback to junior designers
Advocate for user-centered design principles and best practices
Ensure consistency and quality across all design outputs
Qualification
Required
Bachelor's degree in design, Fine Arts, or related field (or equivalent experience)
7+ years of professional design experience
Strong portfolio demonstrating expertise in visual, interaction, and/or product design
Ability to blend qualitative insight (user research, workflow mapping) with quantitative rigor (experiments, data analysis)
Proficiency with design tools such as Figma, Sketch, Adobe Creative Suite, etc
Excellent communication and collaboration skills
Experience Leading Design Projects And Mentoring Others
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area
Option 2: 6 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area
Preferred
Experience in retail, e-commerce, or a related industry
Familiarity with design systems and accessibility standards
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)
Driving product development in a user experience area
Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area
Related industry experience (for example, retail, supply chain, eCommerce, healthcare)
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Company
Sam's Club
Sam’s Club is a membership retail warehouse club that offers its members quality products. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Nicholas
President and CEO, Sam’s Club
Deshon Everette
CEO
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