IVR Application Architect jobs in United States
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Miratech · 7 hours ago

IVR Application Architect

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp

Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. The IVR Application Architect is responsible for defining and evolving the architecture of IVR applications in large-scale voice contact center environments, ensuring solutions are scalable, resilient, and secure while translating business goals into architectural direction.

Outsourcing
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Olesya Shaydurova
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Responsibilities

Own and define end-to-end IVR application architecture across platforms and integrations
Translate business and non-functional requirements into architectural designs and principles
Design scalable, reliable, and high-performance IVR solution architectures
Define and maintain architectural patterns, standards, and best practices for IVR systems
Provide architectural leadership and technical direction to IVR Engineers and development team of 2-5 developers
Review designs and implementations to ensure architectural compliance and quality
Guide integration strategies between IVR applications, web services, and internal systems
Identify architectural risks, performance constraints, and scalability limits early in the design phase
Support complex production issues from an architectural and systemic perspective
Collaborate with Project Managers on technical planning, estimation input, and delivery feasibility

Qualification

IVR application architectureJava (J2EE)Object-Oriented DesignSpeechIVR standardsScalable IVR architecturesGoLangMentoring engineersCommunication skills

Required

Proven expertise in IVR application architecture within enterprise or large-scale environments
Strong background in IVR and web application platforms from an architectural perspective
5+ years of experience with Java (J2EE is preferred) systems (architecture and design focus), GoLang is a plus
3+ years of hands-on IVR experience, sufficient to guide and validate engineering decisions
Deep knowledge of Object-Oriented Design, Object-Oriented Programming, and design patterns
Solid expertise in speech and IVR standards (VoiceXML, SRGS, MRCP, CCXML)
Experience designing scalable, stateful IVR architectures
Demonstrated ability to lead technically, mentor engineers, and influence design decisions
Strong communication skills, including the ability to explain architectural trade-offs to non-technical stakeholders

Benefits

Health insurance
Language courses
Relocation program

Company

Miratech

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Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations.
dateFounded in 1989
location
Kyiv, Kyyiv, UKR
people-size1001-5000 employees
web-link
http://www.miratechgroup.com/

H1B Sponsorship

Miratech has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Horizon Capital
2022-04-27Private Equity

Leadership Team

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Matthew Ainsworth
Chief Revenue Officer
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Nikolay Royenko
President
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Recent News

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