Boston Consulting Group (BCG) · 21 hours ago
Administrative Services Manager
Austin, TX
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $99K/yr
5+ years expBoston Consulting Group (BCG) partners with leaders in business and society to tackle their most important challenges. The Administrative Services Manager (ASM) will lead a team of administrative professionals, ensuring high performance and effective service delivery to support both the senior consulting team and clients.
Business DevelopmentConsultingInnovation ManagementManagement ConsultingMarketing
Responsibilities
Directly line manage a team of approximately 20 Executive Assistants and Sr. Administrative Assistants, ensuring high performance and professional development
Oversee team operations to maximize effectiveness and efficiency, including support assignments, issue resolution, schedule coordination, timesheet management, and task prioritization
Partner with North America Administrative Services Leadership and local office leadership to implement BCG policies and guidelines effectively within the local context
Manage all aspects of the administrative employee lifecycle, including hiring, onboarding, ongoing performance development, feedback collection and promotion processes
Drive local execution of Administrative Services functional initiatives to enhance service delivery and support to local staff
Foster a collaborative approach to teaming with peer Administrative Services teams across North America, other Business Services teams, and local Consulting Teams
Drive continuous improvement in quality, morale, knowledge, and teamwork of the EA/AA team through proactive communication and involvement
Act as a key liaison between assistants and stakeholders, ensuring resource allocation meets client needs effectively and maintaining productive relationships. Advocate for the team’s needs while aligning with broader business objectives, and proactively address any expectation misalignments with stakeholders
Qualification
Required
Bachelor's degree or equivalent experience
5+ years of experience in a professional setting
2+ years of management experience in a fast-paced environment
Experience managing teams of varying tenures and abilities
Familiarity with working in a matrixed organization
Well-versed in MS Office, specifically PowerPoint
Ability to travel occasionally to spend important face time with your direct reports in other offices
Benefits
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested retirement contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
Company
Boston Consulting Group (BCG)
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.
10001+ employees
H1B Sponsorship
Boston Consulting Group (BCG) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (617)
2024 (632)
2023 (475)
2022 (474)
2021 (423)
2020 (385)
Funding
Current Stage
Late StageLeadership Team
Christoph Schweizer
Chief Executive Officer
Paul Tranter
Chief Financial Officer
Recent News
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2026-01-16
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