CDW · 7 hours ago
Solutions Specialist - Hybrid Infrastructure
United States
Full-time
Hybrid
Mid Level
$52K/yr - $95K/yr
3+ years expCDW is a leading multi-brand provider of information technology solutions to various sectors. The Collaboration Solutions Specialist acts as the technical point of contact for collaboration solutions, aligning closely with sales teams to support solution growth objectives and build strategic relationships with partners.
AnalyticsArtificial Intelligence (AI)Cyber SecurityGraphic DesignHardwareInformation TechnologySoftware
Responsibilities
Maintains advanced knowledge of collaboration solutions to discover, qualify, recommend and compare products and services
Explains the features, benefits, and technical specifications of primary, secondary, emerging, complementary and advanced collaboration solutions
Maintains knowledge of adjacent technologies including contact center, digital signage, telephony, video, headsets, messaging and related disciplines
Engages with customers to uncover business needs and recommend relevant solutions
Discusses collaboration technologies and solutions at a conceptual level with customers, including installation and implementation
Engages with customers to define business needs, discuss solutions and identify additional opportunities beyond the original scope
Participate in CDW customer events, delivering business focused Collaboration presentations through virtual platforms
Contributes to the sales team’s knowledge base and shares information with specialists and Account Managers
Provides Account Managers with best practices and guidance for identifying and communicating solutions and services
Collaborates regularly with ITS coworkers to align on go to market strategies
Attends required partner and specialist trainings along with self-learning through online courses and labs
Maintains strategic relationships with CDW’s collaboration partners
Attains role level certifications within primary and adjacent disciplines
Determine whether to route an opportunity or work it when received via Salesforce case
Handle prioritization of multiple areas of responsibility as well as different case opportunities based on scale and scope
Qualification
Required
3 years of technical solution sales or hands on experience with several of the partners listed below
Able to explain complex technical subjects clearly to non technical individuals
Demonstrate success engaging with and supporting sales teams
Strong oral and written communication skills
Ability to execute against goals and performance metrics
Adaptable to changing business needs, practice priorities and team coverage models
Able to communicate effectively and constructively with management, peers and coworkers
Strong problem solving skills and able to think creatively to generate proactive ideas that support sales growth
Motivated, self-starting and able to work independently
Strong passion for learning and teaching others
Preferred
Cisco Flex process understanding, a plus
Experience in Salesforce, a plus
Proven success and experience selling collaboration solutions and services, a plus
Technical Accreditations and/or Certifications with several of the following: 8x8, Cisco, Dialpad, Five9, Google, HP Poly, Jabra, Logitech, Microsoft Teams, NEAT, RingCentral, Shure, Yealink, Zoom, a plus
Company
CDW
At CDW, we know how to make technology work so people can do great things.
10001+ employees
H1B Sponsorship
CDW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (49)
2023 (37)
2022 (86)
2021 (44)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$58.74M2015-08-01Post Ipo Equity· $58.74M
2013-06-27IPO
2008-07-31Series Unknown
Leadership Team
Christine Leahy
President & CEO
Sanjay Sood
Chief Technology Officer
Recent News
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