Liberty Mutual Insurance · 9 hours ago
Agency Training Specialist
United States
Full-time
Remote
Mid Level
3+ years expLiberty Mutual Insurance is a mission-driven organization focused on empowering sales agents. As the Training Program Manager for New Hire Onboarding, you will design and enhance training programs to equip agents with the necessary skills to sell and service insurance products effectively.
FinanceFinancial ServicesInsurance
Responsibilities
Develop and deliver comprehensive new-hire training programs focused on insurance concepts, product knowledge, and effective sales techniques
Build engaging and accessible training materials, including presentations, handouts, and scenario-based case studies
Provide clear, in-depth explanations of policy features, coverage options, pricing structures, and carrier partnership offerings
Teach proven sales methodologies, including objection handling, relationship-building, and consultative selling skills
Conduct thorough training needs assessments and tailor learning solutions to address skill gaps and knowledge deficiencies
Evaluate learner progress and post-training performance, using insights to refine content and increase training effectiveness
Stay informed on industry trends, regulatory updates, and market developments to ensure training remains accurate and relevant
Offer ongoing coaching, feedback, and support to help new agents build confidence, improve performance, and meet production goals
Collaborate with key stakeholders to provide insight-driven recommendations that enhance sales outcomes and support organizational values and strategic objectives
Qualification
Required
Bachelor's degree and at least 3+ years of demonstrated success in a professional sales field or the equivalent combination of experience in sales and training sales professionals
Must be thoroughly aware and knowledgeable of state regulations and laws regarding auto, home and life products and be able to communicate intricacies simply to sales representatives
Strong organizational, sales, consulting, LMS assessment skills to manage training programs, perform gap analysis and develop appropriate solution
Demonstrate ability to communicate effectively with all levels of management/staff
Strong coaching and stand up/virtual delivery skills to train in both 1:1 and group settings
Benefits
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
Recent News
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