Scan Global Logistics · 1 day ago
Ocean Import Coordinator
Brunswick, OH
Full-time
Onsite
Entry, Mid Level
$28.85/hr - $33.65/hr
2+ years expScan Global Logistics is a full-service global logistics provider seeking a proactive Ocean Import Coordinator to oversee end-to-end ocean import operations. The role involves managing the complete freight forwarding process, ensuring timely movement of cargo, and maintaining compliance with industry standards.
Freight ServiceLogisticsSupply Chain ManagementTransportation
Hiring Manager
Saniya N.
Responsibilities
Enter international ocean import tracking documentation from origin to destination
Ensure that regulatory requirements are met and that shipments have exact paperwork, such as transit documents and customs clearances
Ensure that documentation is processed, distributed, and discharged in a timely way to carriers, forwarders, customers, and agents
Prepare all major data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, and so on) as per Customer Standard Operating Procedures. Maintain polite, timely, and efficient customer service
Maintain accurate costs and profits by overseeing and completing proper billing to clients based on agreed pricing
Ensure that shipments are picked up and transferred with the proper partners
Develop techniques and procedures for transporting commodities from local or offshore locations to warehouses, other storage offices, or final consignee locations for nominated shippers
To stay competitive, negotiate shipping costs
Prepare customs declarations and bonds
Develop and manage successful relationships with local suppliers and other co-load carriers (for example, airline agents, freight forwarders, customs brokers, local pickup and delivery firms, regional trucking companies, and line-haul providers)
Establish and manage the essential procedures to ensure that all employees work in a clean, well-organized, safe, and healthy environment
Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures from departure, arrival, customs clearance, PODs, etc
Arrange for container pickup and return to railyard
Coordination of daily shipments (documentation, monitoring, arranging pickup/ dispatching, communicate with carriers and issuing invoices etc.)
Monitor and manage shipments until completion. Keep customers appraised to the import details of transactions in accordance with local office import operation procedures
In-depth communications with e.g., vendor, shipper, customer carrier, overseas agents, freight forwarders, customs broker, local pickup, and delivery companies etc
Responds to emails and rate requests in a timely manner, assisting local sales efforts
Accurate and Timely Billing e.g.: create customer invoice and approve payables
Review standard operating procedures to ensure compliance, FMC, Quality Assurance Standards, TAPA, and IMDG, ISO, Customs, etc
In-depth understanding of the Ocean Export process, EEI, and NVOCC / Non-NVOCC
Understand department process flow, looking for best practices to improve operational efficiency and productivity
Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer
Escalation of problems to Management when necessary
Perform any other duties that may be assigned by the Department Manager
Qualification
Required
Customer service oriented
Attention to detail
Problem solving attitude
Active Listening
Telephone Etiquette
Basic Software Skills (Ms. Office & Ms. Excel)
Basic Computer Skills
Ocean Import experience +2 years (is must)
Experience in freight forwarding Ocean operations processes and procedures
Experience of bonded freight and cargo
Must be eligible to work in the United States
Must pass TSA eligibility screening
Preferred
Previous experience with CargoWise is preferred but not required
Benefits
401(k)
Health Insurance
Dental insurance
Vision Insurance
Employee assistance program
Health Savings Account (HSA)
Life insurance
Short Term Disability Insurance
Long Term Disability Insurance
Paid Time Off
Tuition Reimbursement
Company
Scan Global Logistics
Scan Global Logistics is an international freight forwarding and logistics company that offers customized solutions for supply chain needs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.85B2025-01-31Debt Financing· $389.31M
2024-03-19Debt Financing· $651.7M
2023-02-14Debt Financing· $805.18M
Leadership Team
Allan Melgaard
CCO
Recent News
News Powered by Cision
2025-11-28
News Powered by Cision
2025-08-29
Company data provided by crunchbase