Hero Shop SF · 22 hours ago
Buying and Operations Director
Hero Shop is a women’s specialty luxury retailer in the San Francisco Bay Area, founded by former Vogue editor Emily Holt. They are seeking an experienced retail and/or luxury professional to lead their Buying & Operations function, overseeing seasonal buys, inventory planning, and maintaining relationships with luxury brand partners.
Retail
Responsibilities
Lead and manage the Buying & Operations department, overseeing seasonal buys and inventory planning
Maintain and grow relationships with luxury brand partners and vendors
Oversee seasonal order placement, allocations, and delivery tracking
Create and analyze sales, inventory, and performance reports to inform buying decisions
Manage and support the e-commerce team, ensuring alignment between in-store and online assortments
Work closely with leadership to optimize operational processes across retail and digital channels
Support POS and backend operations using Shopify or a similar platform
Qualification
Required
Prior experience in luxury retail, buying, or operations
Strong working knowledge of contemporary and luxury designer brands
Proficiency with Shopify or comparable POS/e-commerce systems
Highly organized, analytical, and detail-oriented
Strong communication skills and a collaborative leadership style
Ability to thrive in a fast-paced, entrepreneurial retail environment
Benefits
Commission
Store discount
Health insurance
Company
Hero Shop SF
Hero Shop is a fashion and lifestyle store opened in 2016 by Emily Holt, former Vogue fashion news editor and Bay Area native.
Funding
Current Stage
Early StageCompany data provided by crunchbase