ITR Group · 23 hours ago
User Experience Researcher
MINNEAPOLIS, MN
Full-time
Hybrid
Mid, Senior Level
$67/hr - $89/hr
4+ years expITR Group is seeking an experienced UX Researcher for a contract consulting role. The position focuses on understanding and improving complex, workflow-driven systems used by internal teams and business partners, requiring collaboration with various stakeholders to inform product and design decisions.
AnalyticsBusiness IntelligenceInformation TechnologyManagement Consulting
No H1B
Responsibilities
As a UX Researcher with strong experience supporting enterprise platforms and internal tools
You will bring deep experience conducting research in operational, data-heavy, and process-oriented environments, and is skilled at translating complex business needs, rules, and workflows into clear, actionable insights that inform product and design decisions
This role requires close collaboration with product managers, designers, engineers, and business stakeholders, as well as comfort operating in ambiguous problem spaces
The researcher should be hands-on, methodologically strong, and capable of owning research from discovery through delivery
You will shape understanding of user needs, workflows, and pain points for business-critical systems that support operational execution, decision-making, and internal productivity
You will plan and execute qualitative and quantitative research to inform product strategy, UX direction, and design decisions
Your work will span exploratory research, generative discovery, evaluative testing, and insight synthesis, helping teams make confident decisions in complex domains
This role blends strong research craft with systems thinking, enabling you to uncover insights that scale across teams, workflows, and use cases while remaining grounded in human needs and real-world constraints
Qualification
Required
Work authorization: US Citizen or GC holder
W2 hourly only (no Corp to Corp)
Hybrid onsite - 2-3 days/week - downtown Minneapolis
Strong portfolio or case studies demonstrating enterprise research work, problem framing, clear insights communication, and impact on product decisions
4+ years of experience as a UX Researcher supporting enterprise software, internal tools, or B2B platforms
Strong experience researching complex workflows, data-rich interfaces, and process-driven systems
Proficiency in a range of qualitative and quantitative research methods and when to apply them
Proven ability to collaborate effectively with designers, product managers, engineers, and business stakeholders
Ability to work independently as a contractor and deliver high-quality research outcomes with minimal supervision
Contextual Interviews
User Research
Benefits
Medical
Dental
401(k)
Company
ITR Group
ITR Group offers enterprise project management, business intelligence, analytics, data warehousing, and app development services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Montpetit
CEO/Founder
Company data provided by crunchbase