FJDynamics · 10 hours ago
Field Application Engineer-agriculture machine
FJDynamics is looking for a local Field Application Engineer for their precision farming products to drive business growth through channel development and customer engagement. The role involves market research, customer support, and collaboration with the R&D team to enhance product offerings.
AgricultureArtificial Intelligence (AI)Industrial AutomationRobotics
Responsibilities
Resolve customer questions regarding correct installation, software usage, calibration, and operation via phone contact or in-field support
Sort out common problems from customers and report to the R&D team for analysis and resolution
Collect product feedback and new demands in the market for better product improvement
Conclude and edit the product manuals, installation notes, FAQ, or public knowledge articles
Regularly provide product training courses to dealers
Assist the R&D team to do the local test for the new product or function
Well execute any other tasks as assigned by the superior
Qualification
Required
University graduate or equivalent knowledge and experience
Technical support experience in the precision farming products industry
Good technical background with an understanding of key technical knowledge
Good communications skills
Ability to understand and transfer customer requirements to the team
Collaborative work with related teams – AE, Sales, Marketing
Proficient in English (and English) for written and oral communications
Strong self-assurance, confidence, enthusiasm, energy, proactive, self-motivated, teamwork skills
Company
FJDynamics
FJDynamics is a robotics company focused on digitalization, automation, and new energy.
Funding
Current Stage
Late StageTotal Funding
$85.58MKey Investors
TencentGreater Bay Area Homeland Development Fund
2024-11-30Series B· $1.5M
2021-11-29Series B· $70M
2020-12-15Series Unknown
Recent News
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