Service One Credit Union · 19 hours ago
Member Solutions Specialist
Bowling Green,KY,US
Full-time
Onsite
Mid Level
3+ years expService One Credit Union is seeking a detail-oriented Member Solutions Specialist to support various transactional, card services, and risk-management functions. The role involves ensuring accurate processing of member transactions and providing excellent service to members and internal teams.
BankingFinanceFinancial Services
Responsibilities
Process daily ACH, RDC, A2A, and share draft files, including exceptions and adjustments
Support debit and credit card platforms, troubleshoot card issues, and help prevent fraud
Review new accounts, overdrawn accounts, and risk-related activity
Assist with wire transfers, levies, garnishments, and regulatory compliance tasks
Research and resolve account errors while maintaining confidentiality and accuracy
Qualification
Required
Associate degree or equivalent experience
3+ years of related experience (financial institution, teller, or card services strongly preferred)
Strong analytical, communication, and customer service skills
Proficiency with Microsoft Office and financial systems
Company
Service One Credit Union
Service One Credit Union is a financial company that provides loans, investment and consulting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Floyd
Chief Lending Officer, VP
Brad Brown
Chief Administrative Officer
Company data provided by crunchbase