Agoda · 6 hours ago
Manager, Finance Process and Transformation
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
5+ years expAgoda is a travel company that connects people to destinations and experiences. The Finance Process and Transformation Manager will lead process transformation initiatives across Finance Operations, focusing on R2R, O2C, and P2P, while establishing process management discipline and leveraging Lean Six Sigma methodologies to drive efficiency and quality improvements.
Air TransportationE-CommerceHotelTourismTravelTravel Accommodations
Responsibilities
Lead end to end improvement and transformation initiatives across Finance processes (R2R, O2C, P2P), partnering closely with Finance process owners and leadership
Conduct process assessments, value stream mapping, and deep dive diagnostics to identify transformation opportunities
Apply Lean Six Sigma methodologies to drive continuous improvement and measurable benefits
Develop and present business cases for transformation initiatives, including quantified benefits and implementation roadmaps
Explore and pilot new technologies and tools (e.g., task mining, process mining, AI enablers) to support process improvement
Collaborate with FinTech / system teams on the design and implementation of digital solutions
Ensure new processes are fully deployed, adopted, and embedded into BAU operations
Design and implement Business Process Management (BPM) standards, including: Process inventories, Process documentation (L3/L4), Ownership and governance models
Establish process performance metrics for Finance Operations, including: Identifying relevant efficiency, quality, and control KPIs, Designing measurement approaches where data is not readily available, Working with stakeholders to enable data collection and monitoring
Build internal capability and foster continuous improvement culture in the organization by: Conducting Lean Six Sigma training, Coaching teams on structured problem-solving and CI tools
Qualification
Required
Bachelor's degree in Finance, Accounting, Business, Engineering, or a related discipline
5–8+ years of experience in Finance transformation, process improvement consulting, or inhouse Finance Operations Excellence
Strong hands on experience driving transformation across R2R, O2C, and P2P
Experience defining and operationalizing process performance metrics and measurement frameworks
Experience in driving continuous improvement culture in an organization
Lean Six Sigma Green Belt (minimum)
Comfortable delivering White Belt and Yellow Belt training
Familiarity with process mining, task mining, or similar productivity / analytics tools
Proven knowledge of Business Process Management, including building process inventories from scratch
Strong stakeholder management and communication skills with senior management across organization (not limited to just Finance)
Analytical, data driven, and structured problem solver
Preferred
Lean Six Sigma Black Belt strongly preferred
Experience in ecommerce, travel, or technology driven industries is highly preferred
Company
Agoda
Agoda is a digital travel platform that provides access to hotels and holiday properties including flights. It is a sub-organization of Booking Holdings.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-11-08Acquired
Leadership Team
Omri Morgenshtern
Chief Operating Officer
Timothy Hughes
Vice President Corporate Development
Recent News
lankatalks.com
2026-01-16
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