Hand & Stone Massage and Facial Spa · 1 day ago
Spa Sales and Customer Service Associate
Bedford, NH 03110
Full-time
Onsite
New Grad, Entry Level
$15/hr - $16/hrHand and Stone Massage and Facial Spa is seeking a Spa Associate. The primary role involves providing outstanding customer service, greeting guests, managing appointments, and promoting wellness benefits.
Health Wellness & Fitness
Responsibilities
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
Qualification
Required
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
Excellent personal appearance, good verbal and written communication skills
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Benefits
Employee referral bonus
Contest
Employee rewards program
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Company
Hand & Stone Massage and Facial Spa
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Teza
Chief Executive Officer
Zdenka Olic, Senior Operations Leader in Hospitality
Chief Operating Officer/FGG Spas, LLC
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