American Express · 1 day ago
Senior Associate - Digital Product Management
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $150K/yr
1+ years expAmerican Express is a company with a long history of innovation and commitment to its customers. The Senior Associate in Digital Product Management will work within the Credit and Fraud Risk Organization to design and deliver innovative digital risk products that enhance customer experience and drive business growth.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Translate needs of business owners/stakeholders and deliver on the Digital Product roadmap
Envision and design of next generation of global consumer and commercial credit risk capabilities spanning limit management, customer management, authorizations and hardship and collections
Partner with Sr. Manager to transformation of risk systems, play a central role in detailing the blueprint, and work in close partnership with stakeholders in Credit and Fraud Risk, as well as external experts to arrive at the best design/solution and oversee its execution
Collaborate with cross-functional partners across Credit and Fraud Risk Management, Modeling and Marketing to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision
Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization
Drive enhancement of end-to-end customer facing processes that support core risk management decisions and create innovative solutions that are cost-efficient and scalable across the enterprise
Work in close partnership with Risk Capabilities and AET to deploy next generation risk capabilities, designed for long-term adaptability
Run ad hoc analytics in support of the capability development
Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirements
Qualification
Required
Deep and broad expertise in consumer or commercial risk management encompassing knowledge of processes and systems
Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change
Ability to communicate and interact effectively with internal and external stakeholders at all levels
Demonstrated ability to think outside the box and design industry leading solutions
Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives desirable
Undergraduate degree and 1+ year of relevant experience. Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study is preferred
Preferred
Knowledge of credit authorization, credit bureau, decision science models or experience in another core credit risk management function and/ or knowledge of Amex data and risk technology platforms preferred
Experience on working with Cornerstone Data, SAS/SQL, Hive preferred
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
Payments Dive
2026-02-03
2026-02-02
2026-01-25
Company data provided by crunchbase