M.C. Dean, Inc. · 9 hours ago
Tech Specialist 4 - Tysons, VA
McLean, VA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expM.C. Dean is a leader in building intelligence, specializing in cyber-physical solutions for critical facilities and infrastructure. The Tech Specialist 4 role involves analyzing system performance, providing technical support, and ensuring efficient system operations, while also engaging in research and development of security systems.
Information Technology
Responsibilities
Analyze system performance and recommend improvements
Provide support to the system administration and engineering team using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
Provide on site system support post deployment Read and interpret engineering drawings
Understand SOP and SOW documentation
Ensure test lab equipment is maintained Interface with engineering team to ensure design efficiency
Interface with internal and external customers demonstrating excellent oral and written communication skills
Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
Read blue prints, schematics and statements of work (SOW)
Coordinate with field personnel and/or engineering team to discuss any potential installation issues
Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems)
Performs research, selection, modification, design, maintenance, and/or the development of Technical Security equipment and systems
Independently and as part of a team, reviews, analyzes, and resolves difficult and complex technical security problems
Resolves or recommends solutions to overlapping and conflicting security requirements by utilizing knowledge, skills, and abilities, including the ability to interpret various directives, rules, and regulations
May act as a subject matter expert, requiring formal and independent learning and the ability to translate this expertise into recommendations in specific circumstances
Communicates orally with customers and groups on technical security related issues
Writes reports to document mission events, research findings, procedures, and other technical security related issues
Qualification
Required
Ability to travel up to 25%
Requires 10 or more years of experience with installation, troubleshooting and/or testing of EPMS, BMS, Industrial instrumentation and/or SCADA systems
12+ years of experience with a High School Diploma 10+ years of experience with an Associate's
Requires reliable attendance at customer site during work hours required by customer
Exposure to computer screens for an extended period of time
Sitting for extended periods of time
Reach by extending hands or arms in any direction
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard
Listen to and understand information and ideas presented through spoken words and sentences
Communicate information and ideas in speaking so others will understand
Read and understand information and ideas presented in writing
Apply general rules to specific problems to produce answers that make sense
Identify and understand the speech of another person
Preferred
CCST certification
Security+ certification
Company
M.C. Dean, Inc.
M.C. Dean, Inc. offers comprehensive technological systems in Washington.
5001-10000 employees
H1B Sponsorship
M.C. Dean, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (21)
2023 (23)
2022 (14)
2021 (18)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Bill Dean
Chief Executive Officer
Chris Frazier
Marcomm Business Partner
Recent News
EIN Presswire
2025-11-14
2025-10-04
Company data provided by crunchbase